Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers car rentals from thousands of locations, including a convenient spot in downtown Vancouver. The staff are frequently described as friendly, helpful, efficient, knowledgeable, and courteous. Many customers report a positive, amazing, and unforgettable experience, noting the service is affordable and cars can be economical on fuel. The booking process online and through the app is easy. However, some aspects of the experience received negative feedback. The downtown location has a narrow ramp to exit the parking garage, and the rental office and its return area in the garage basement need more signage, with only a small sign indicating the correct opening. One customer felt accused by a staff member over a potential scratch upon return. A significant billing issue was reported where a prepaid gas charge for a short trip was considered excessively high. While resolving this required multiple follow-up calls over a month and escalation to a manager, the issue was ultimately resolved by the local team. Despite these incidents, many customers state they would rent again and highly recommend the business.

• 0.31 miles

  

  Independent Rent A Car Car Rental

1. Vancouver, British Columbia