I recently migrated to Koodo from Fido and it has been a smooth migration process all thanks to Anu. She went above and beyond to patiently explain to us all detailsWill definitely recommend her services to anyone looking to get a service provider with minimum hazzle and peace of mind
December 2023
I stopped by the store on the Saturday following Black Friday, and surprisingly, it wasn't too busy at that moment. While my overall experience wasn't bad, I must highlight that serving two or three customers simultaneously is not conducive to good customer service. The process was quite confusing and not very customer-friendly.
December 2023
I was there during Black Friday and the customer agent Anu provided great support there were too many customers covered. She patiently explained the offers and special benefits available during the time.