10AM - 6PM
1191 Davie St, Vancouver“Cell care did an excellent and reasonably priced job repairing the screen on my 2018 iPad . After my botched attempt to do the work they were very responsive and literally shed blood (sharp edges!) to do the work for me. I highly recommend them.”
10AM - 6PM
1830 W Broadway, Vancouver“Absolutely amazing. Recovered all my phone data last year when all Simply Computing was able to offer was recycling it for me.Friendly, fast, knowledgeable and very reasonably priced. Please stay as awesome as you are!”
“Mohammed at Clearwest Solutuons/Telus was a big help and patiently explained all the fine details of my new plan and device contracts..It was a smooth process and he was able to answer all my questions in a timely manner, as I only had a short window of time to spend on store.”
10AM - 6PM
6510 Fraser St, Vancouver“Excellent & efficient service. Needed a new home internet plan and was given a comprehensive rundown on what would work well for me. On top of that, I needed a more economically sound mobile plan and was got exactly what I was looking for. Bill cut by nearly 1/3 and with even better data limit. Not something I could have gotten just from the app.”
11AM - 6PM
1272 Pacific Blvd, Vancouver“They fixed my steam deck (believe his name is Paul) nobody would touch it because it is a new console. I broke my controller and has been going places but all other stores were hesitant to repair. Would recommend it 10/10”
“Quick easy friendly and easy on my way within no time. Fixed my screen protector in 5mins. Not a bad cost either...if you have a need check him out (Mohammed is his name)”
“I had a great experience with Cell Universe. Mohammad was friendly, professional and helpful. He fixed the front screen and back glass of my iPhone 11 in less than 2h. I also got a protector screen and new phone case all at an affordable price. If anything happens to my phone again, I’ll know where to go!”
“I got my latest iPhone from wirewavesIt is really a very good experience. My money worth it and the sales person Mr. “Shintaro” was amazing . He cleared my all doubts and give the best deal . The way he explained and all , he is a kind and gentle man. Nice meeting him and I thank him personally for assisting meGo and get the new upcoming offers at wirewaves”
“Great experience. Woman who helped me replaced the broken glass covering my Samsung S20 FE camera on back for just $30. Work was done in 30 mins as promised. Very friendly, Metrotown location.”
11AM - 5:30PM
1980 E 39th Ave, Vancouver“Hands down the best place to pick up a cell phone case in Metro Vancouver. The prices are super competitive and, in some instances, cheaper than a certain Online Shopping monopoly named after a river.I also got a glass privacy screen and had it installed, perfectly, for a very fair price.Highly recommended!”
“I've brought several phones to these Guys and am VERY VERY GREATFUL...for the integrity and the efficiency that they do when u require there services...I DEFINITELY WOULD SUGGEST them to friends family and foes...ANYDAY...”
“My wife and I visited this location to inquire about our Telus plan as we are moving out of the country. The staff here were outstanding. They went above and beyond to thoroughly address all our questions and concerns, providing us with the best options for our situation. Their incredibly friendly and genuinely helpful attitude made us feel wonderful by the end of the interaction. Thank you very much. This is what exceptional customer service looks like.Vadim and Marina”
“I dropped in to ask some questions on a recent promotion, Anupam was there and answered all ... I was able to keep my existing Rogers plan, a new phone with marginal monthly increase (to cover taxes on financing over 2 years), did the the sim card and all data & apps transfer ... he was very efficient and extremely helpful. Thank you Anupam!”
“1 year ago I had the opportunity to come to Bestbuy Pacific Centre for the first time and I met Diogo, who immediately understood what I needed and thanks to him I still have my telephone plan. Last week I was looking to change my cell phone and we met again with Diogo and also Felipe, who assisted us this time.I sincerely appreciate that Felipe and Diogo know how to listen carefully, since they offered me exactly what I needed and were always honest with the services and products they offered me.Thanks to the communication they have, not only I felt in a pleasant environment, but I felt that my expectations were exceeded, since there are things that personally seem complicated to me and they made sure that everything was easy, clear and simple.I continue to be amazed by the customer service they have. They are very professional, empathetic, friendly and above all they always seek to provide the best service and recommend what suits and what you are looking for.Without a doubt, Bestbuy from Pacific Centre is a place that I always recommend because I am sure that they will always serve you in the best way and will offer you the best products or services.Congratulations to Diogo and Felipe who made my last purchase an experience that exceeded my expectations and especially because more people like them are needed for the customer service industry.”
11AM - 6PM
6111 University Blvd Unit 106, Vancouver“Viet was very helpful in giving all the required info for a seamless transfer of carriers. I would recommend him to anyone looking for the best network provider.”
10:30AM - 6:30PM
336 Robson St, Vancouver“I’ve been with Freedom for over 5 years now and they offer great low prices that other companies charge twice as much for! If you are using someone else definitely check Freedom and see the deals your missing out on!”
10AM - 7PM
700 W Georgia St Unit Z019, Vancouver“Rob helped me out to get the only one and only Google 8 pro 256 GB at the same day upon switching over from fido to Rogers. He made it so smooth and professional. The perfect customer service how it should be. I've been to other two Rogers locations one in metrotown and other in Coquitlam center very rude and not helpful agents and managers. Thank you Rob for making things like getting a new phone an exciting and not stressful experience. I appreciate it.”
11AM - 7:50PM
418 Main St Unit 100, Vancouver“I want to commend the service I received at the gadget world, I needed several things and I wasn't feeling very well and the sales representative, Harry assisted me on that day. Excellent customer service!!!?”
“Koni was amazing help and very pleasant to deal with. She is super knowledgeable and helped me find the best phone plan for myself. I really appreciated her expertise.”
10AM - 6PM
601 Robson St, Vancouver“Staff was patient and good-humored, and despite the 2 hours needed, they solved my connectivity problem with creative and dogged approach. Thank you, Jennifer! ??????”
9:30AM - 6PM
658 Seymour St, Vancouver“I came here to change my plans, and a staff member named Haruka took care of it. Thank you very much for your quick response. I will definitely come here again if anything happens!”
10AM - 6PM
3189 Main St, Vancouver“Went to the store today, Honestly this is my best experience for getting a new phone and plan, as well as Home internet too! Shawn is very knowledgeable and willing to spend time explain throughly for everything you need to know! I will recommend my friend to him if they ever need to get a new phone or a new plan! 5 Star experience!”
10AM - 6PM
481 Robson St, Vancouver“I had great service here from Ahmed. This is the Fido Flagship store but they now also serve Rogers customers. I purchased a new phone and plan from Rogers the night before and asked for same day pickup of my phone which usually means within 1-3 days. Less than 12 hours later I walked out of the store with my new phone and new plan set up thanks to Ahmed who was very efficient, professional and friendly. You've won yourself a new customer - great customer service experience and I really like my new phone on a fast 5G network! Recommended!”
“I wanted to express my gratitude for the exceptional service I received from Freeman. He not only assisted me in upgrading my device but also guided me seamlessly through the entire process. Freeman's kindness, friendliness, and utmost professionalism stood out. His dedication went above and beyond, making me feel truly special. I was so impressed that I ended up purchasing all my accessories from your store. I highly recommend Freeman and believe he deserves recognition, perhaps even a raise, for being such a valuable asset to Freedom Mobile.”
10AM - 8PM
1143 Robson St, Vancouver“As a long term Bell Mobility subscriber, due to their incompetence we were looking for a different cell provider, enter Telus. The service rep that helped us was Anish, he was fantastic. He resolved all of our issues in moving from Bell to Telus. The service that Anish provided was incredible, I actually told him to walk up the street to Bell and give them customer service training. Well done Anish!”
10AM - 7PM
515 W Broadway, Vancouver“Walked in today, and Jake was extremely helpful. Explained everything about my previous plan, answered all my questions and helped to find a new plan. Very glad and pleased. Thank you, Jake!”
“Amazing experience! Ben was such a gem, there was an issue with my phone and Ben was so kind and quick to align himself with me and I immediately felt reassured. I was even convinced to buy a phone case in there by Ben.Such a beautiful store too, they have done a really good job with the renovations. Love being in there and amazing staff!”
10AM - 6PM
779 Thurlow St, Vancouver“I have had terrible experiences in this store many times due to policy and ID issues from our benevolent system yet the last time I was there a man clerk totally spent time and did his job . Props man. Thx”
“Visited the store to change my phone plan. Umang was really helpful, he found a plan that fitted my needs & that was great value. He was very professional, explained things well & ensured the switch over was seamless. I would 100% recommend this store for its great customer service, and for ensuring you walk out with a plan that fits your usage.”