Lordco Auto Parts is a renowned auto parts retailer that consistently delivers exceptional customer service and quality products. Customers often praise the knowledgeable and friendly staff, particularly Wesley Foulds and Austin, who have been described as going "above and beyond" to assist customers with their needs. The reviews highlight Lordco's ability to provide fast, cost-effective, and reliable parts, with one customer noting that the parts were "actually early" compared to the estimated delivery time. Customers appreciate the seamless transaction process and the staff's willingness to help, even in unexpected situations, such as when a customer accidentally locked their keys in their car. While the overall experience at Lordco is positive, one customer had a less satisfactory experience at the Kingsway Burnaby location, where the staff was less attentive and helpful. However, the customer's experience at the SW Marine Drive location was much more positive, with the staff providing "full smiling faces" and "excellent prompt service." Lordco's commitment to hiring experienced professionals and providing quality training to younger staff members is also praised, as one customer noted the difference between the "older guys with actual experience" and those who have "just watched Fast and Furious." This dedication to maintaining a knowledgeable and skilled workforce ensures that Lordco continues to be a reliable and trusted source for auto parts.
Wesley was excellent. I wasn't quite sure what was wrong with my tail light, and without even asking, he immediately checked to see if it was the light itself. He took the time to check all the contacts, and verified that it wasn't the bulb, saving me at least that cost. Thorough, knowledgeable, and honest service.
July 2025
They got the battery I wanted, and that's all I have to say about that
June 2025
Just had a great experience at the marine drive lordco, they were understaffed as somebody had called in sick I learned, and even though pretty busy, they still handled my issue promptly and had me out the door in less than 10 minutes. Will definitely return!
