RBC Royal Bank
Banks
Hours:
996 Homer Street, Vancouver BC V6B 2W7
Hours
About RBC Royal Bank
RBC Royal Bank is known for its extensive network of branches and ATMs across Canada, providing quick and convenient access to banking services. Many locations offer Saturday and evening hours, along with Night Deposit Services for cash and cheque deposits after hours. While customers appreciate the quality of service, they often mention long wait times of 20-40 minutes to see a teller, which can be frustrating. However, the staff is frequently described as helpful and friendly, going out of their way to assist customers with various banking needs, including loans, mortgages, and investment advice. Positive experiences are highlighted, with customers noting the warm greetings upon arrival and professional assistance during account openings. Overall, despite the occasional wait, many clients express loyalty to RBC due to the supportive and knowledgeable staff who make banking easier and more pleasant.
Most Recent Reviews
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June 2026
Excellent, really recommend to work with Hossein extremely knowledgeable, patient and really helpful. I would definitely would continue work with him.
Tho he is really funny too ahah
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May 2026
Great experience at Royal Bank of Canada thanks to Elnaz. She’s professional, knowledgeable, and genuinely helpful in every interaction I’ve had with her. Really appreciate the excellent customer service — highly recommend this branch and working with her!
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May 2026
It's 2:50pm on a regular Monday and only 2 cashiers are working!! It's unacceptable to line up for 25 min and only one person in the line before me! There are 3 other persons behind me. RBC lost their customer service quality 10 years ago. Very disappointed.
More Comments(81)
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