RBC Royal Bank
Banks
Hours:
505 W Broadway, Vancouver BC V5Z 1E6
Hours
About RBC Royal Bank
RBC Royal Bank is a renowned financial institution in Canada, known for its extensive network of branches and ATMs, providing convenient access for customers. Many of their branches offer extended hours, including Saturdays and evenings, as well as night deposit services for after-hours transactions. Customers can also book appointments at branches to discuss loans, mortgages, and investment advice.
Clients have praised the exceptional service they've received at RBC Royal Bank branches. One customer expressed their appreciation for the assistant branch manager and a staff member who went above and beyond to resolve a complicated HELOC issue. Another customer was assisted by Maria Manosalva, who helped them navigate an unauthorized credit card transaction, guiding them through the process efficiently and calmly.
While some customers have encountered challenges, such as long lines and language barriers, the bank's staff have generally been praised for their professionalism, expertise, and superior customer service. Customers have highlighted the exceptional assistance provided by Neha, who was able to quickly and thoroughly address their banking needs, and Atia, who was helpful, respectful, and knowledgeable throughout the process.
Overall, RBC Royal Bank's extensive branch network, convenient hours, and dedicated staff have contributed to a positive customer experience for many Canadians.
Most Recent Reviews
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August 2026
I always have a good experience when I come to this RBC branch. The staff are very kind and the customer service is fantastic.
10/10 would recommend!
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July 2026
One of the tellers, Romina, helped me to make adjustments to my accounts and deposit some cash. She was thorough, quick, and very friendly. She answered all my questions and was very professional. Thanks Romina for your help!
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April 2026
Thanks to Nicolas and Jayden Park for their help. They were well informed, friendly and went out of their way to be supportive.
More Comments(91)
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Vancouver, British Columbia