Rexall is a pharmacy that has received mixed reviews from customers. Some customers reported issues with incorrect medication being dispensed, emphasizing that such mistakes should not occur. However, others praised the customer service, noting that staff members were helpful and patient, especially when providing information about health benefits. The pharmacist, Sahar, received specific commendation for her attentiveness during flu shot appointments, addressing potential side effects with care. Many customers expressed appreciation for the knowledgeable and friendly pharmacy and store staff, highlighting their willingness to assist and provide professional guidance. Additionally, a positive experience was reported regarding a parking issue, where the store manager helped resolve the situation. Overall, despite some negative experiences, many customers found their visits to Rexall to be positive, with staff members consistently demonstrating helpfulness and a commitment to customer satisfaction.
Great experience today morning, staff sara thank you so much.
January 2025
I ran into a parking issue here where I was given a parking ticket while shopping. Rexall and the store manager were very helpful in resolving the issue.
November 2024
They consistently over book their vaccinations scheduled and let walk ins jump the queue. I thought the last time was a one off but sadly today was the same thing. It appears that they purposely have min. Staff then I am sure is required.
