The Running Room in Vancouver’s downtown Robson Street offers a wide selection of high-quality running shoes, apparel, and accessories, making it a top destination for runners of all levels. The store is known for its excellent customer service, with staff members like Carlos providing knowledgeable, friendly, and patient assistance. Customers appreciate the personalized shoe fittings and gait analysis, which help ensure comfort and the right fit. Many reviews highlight the staff's dedication, with some staying late to ensure customers find the perfect shoes and receive thorough help. The store's team is quick, attentive, and respectful of customers' needs, offering personalized recommendations without pressure. Visitors value the helpfulness of the staff, especially when searching for specific or hard-to-find shoes, and enjoy the welcoming atmosphere. The store also encourages community engagement through events like the Free Run Club every Wednesday evening. Overall, the Vancouver Running Room Store is praised for its wide variety, knowledgeable team, and outstanding service, making it an ideal place to start or enhance a running journey in a vibrant city.
Carlos is a great sales person. Shoes are extremely comfortable. I would recommend visiting the Robson St. Store.
October 2025
Really helpful staff at this place, got a great pair of asics! Running pain free now!
September 2025
I had super specific, difficult to find shoe needs and they came through SUPER quickly while totally exceeding my expectations. It was like having a running Xmas/birthday/long weekend/foot massage/chocolate cake festival all rolled into one!
