Safeway Pharmacy Collingwood offers a range of services and has received mixed reviews from customers. Many appreciate the great service, highlighting that staff go beyond expectations, often explaining medication details more thoroughly than doctors. The pharmacy is usually not crowded, although it is staffed by only two employees at a time. Renovations have improved the store, adding a foreign food section and a British section, which customers enjoy. However, there have been some issues with customer service, particularly during phone calls. One customer experienced a rude interaction with a manager when inquiring about SodaStream exchanges. Despite this, the pharmacy is praised for its accommodating delivery service for prescriptions, especially for elderly patients. Some customers note that wait times are similar to other pharmacies, and the staff has been helpful in contacting doctors when needed. Additionally, the deli section has received positive feedback, particularly for the exceptional service provided by a staff member, who left a lasting impression on customers. Overall, the pharmacy is seen as a reliable local option, with friendly staff and a commitment to customer care.
Always very helpful and knowledgeable. Exceptional pharmacist and staff.
October 2025
I asked Wei for advice twice last month along with my prescriptions and he was straightforward and very helpful. Ive been extremely happy in general with this pharmacy compared to the last two places I’ve been.
August 2024
Super helpful about things like chaning precriptions, making blister packs, etc. Very freindly and customer focused.
