Scotiabank
Banks
Hours:
5960 University Boulevard, Vancouver BC V6T 1Z3
Hours
About Scotiabank
Scotiabank is known for its friendly and kind staff who go above and beyond to assist customers. Customers have shared positive experiences with the team’s excellent customer service, highlighting staff members who are helpful, patient, and caring. One customer appreciated how the team supported an elderly family member recovering from a stroke and dementia, making him feel confident and comfortable during his visit. Others praised staff members for working hard to get good mortgage rates and for providing personalized help with financial issues. In addition to banking services, the staff demonstrated kindness by helping a customer restart a car, showing their willingness to assist beyond usual expectations. Overall, customers find the staff at Scotiabank to be friendly, helpful, and dedicated, making their experiences positive and trustworthy.
Most Recent Reviews
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July 2026
I've visited this branch several times and have always been able to resolve any issues I have. All of the advisors that I have encountered are friendly and eager to help. Special shoutout to Loreine for helping me with my debit issue today, for being so kind and helpful throughout the interaction, and for offering me sound...
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May 2026
I had a difficult time getting a call back from the Kitslano branch to help me with my Scotiabank online access and Scotia card, so I went to the UBC campus branch and both Sharon and Val offered me excellent service and helped me immediately, resolving my dilemma to my satisfaction. Thank you so much!!
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October 2025
I wanted to leave a review to for the best customer service representative I’ve ever been helped by, Sharon. She was so helpful and kind and went above and beyond helping me with a unique situation. I had such a positive experience here thanks to her. Thank you!!
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