TD Canada Trust Branch and ATM
Banks
Hours:
511 West 41st Avenue, Vancouver BC V5Z 2M7
Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM is known for its exceptional customer service and friendly staff. Reviewers express gratitude for the assistance they received, highlighting the kindness and professionalism of employees like Laura Lopez, who helped newcomers set up multiple accounts, and Vincent Wang, who patiently guided a customer through a car payment transfer despite language barriers. Many appreciate the staff’s willingness to help, making them feel welcome and valued. The branch also offers support in multiple languages, catering to diverse clientele, including Spanish-speaking individuals. However, some reviews mention that the branch's cleanliness needs improvement, with visible trash and unpleasant door handles noted upon entry. Overall, the branch is recognized for its strong customer care, but maintaining cleanliness could enhance the banking experience further.
Most Recent Reviews
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August 2026
Ting Chen was very helpful and patient during our transaction.
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April 2026
Henry was really patient and easy to talk to. He never rushed me and always explained things clearly from the basics, which helped a lot. Super understanding and helpful overall.
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March 2026
I really appreciate Ran (I’m not sure, but I think she was Korean!).
Thank you for your outstanding customer service. It was a really great experience at TD Bank again :)
More Comments(74)
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