TD Canada Trust Branch and ATM
BanksHours:
2396 E Broadway, Vancouver BC V5N 1X1 Hours
About TD Canada Trust Branch and ATM
TD Canada Trust Branch and ATM provides a range of banking services to its customers. Despite some previous negative reviews, the branch has received positive feedback from customers who have had a great experience. The branch has implemented physical distancing guidelines to keep customers and colleagues safe during the COVID-19 pandemic. Customers are asked to only visit the branch for matters that require in-person assistance and to book appointments online if they need financial advice or assistance. Customers have praised the outstanding service provided by the branch staff, including Rachel, Austin, Monica, Golden, Tyler Tsang, and the branch manager, Stephanie. These employees have been described as patient, professional, knowledgeable, and helpful in guiding customers through various banking tasks and resolving their issues. The staff have been commended for their warmth, professionalism, and for prioritizing the customers' best interests. Overall, the TD Canada Trust Branch and ATM has received positive reviews for its customer service and the efforts made by the staff to assist customers, even during the challenges posed by the pandemic.
Most Recent Reviews
January 2026
Rachel Zhang is very helpful, responsible, and patient. The service here is excellent.
May 2025
Very helpful when dealing with a $2000 fraud charge. The tellers opened up more tills when it got busy.
March 2025
I’m giving five stars to Monica, Rachel, and Golden at the branch for their outstanding assistance. They patiently guided me through resolving my bank statement and credit card issues with warmth and professionalism, despite it being our first interaction. Their help was exceptional.
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