Tenderland Meats Ltd is a trusted butcher shop known for its high-quality meats and excellent customer service. Customers appreciate the wide selection of fresh meats, including lamb, beef, and marinated options like lamb kabobs and Maui ribs, which are often described as tender and flavorful. The shop offers a variety of cuts and is praised for its knowledgeable staff who can help customers choose the best options and cooking methods. Many customers enjoy purchasing special items such as bone marrow bones for pets and non-GMO, free-range turkeys for holidays, noting the consistent quality over the years. The shop is also appreciated for carrying pet food products, making it a convenient spot for both people and their pets. Despite some challenges with navigating the narrow passages inside the store, visitors find it worth the effort due to the quality and selection. Long-time customers speak highly of the service and product consistency, although a few recent experiences have been less positive, citing rude staff members. Overall, Tenderland Meats is regarded as a great place on Granville Island for fresh, quality meats and friendly service, especially for those seeking specialty cuts and personalized recommendations.