The RIGHT Shoe is a highly regarded shoe store in Vancouver known for its friendly and caring staff. Customers praise the knowledgeable, patient, and professional service provided by the team, including staff members like Thea, Keegan, Charlie, and Mariana. The staff take the time to help customers find the perfect shoes, bringing out a variety of models to try and carefully checking fit, width, heel support, and comfort. They are attentive to individual needs, whether it is finding a specific color, addressing issues like plantar fasciitis, or selecting shoes for obscure preferences. Customers appreciate the extensive selection of footwear available, along with quick and efficient service. Many mention the genuine care of the staff and the personalized attention they receive, making their shopping experience enjoyable and stress-free. The store stands out as a place where customers feel valued and well-supported in choosing the right shoes for their needs. Overall, The RIGHT Shoe is highly recommended for anyone seeking quality footwear and outstanding customer service in Vancouver.
Thea was extremely patient and kind. She brought nearly all the models for me to try and really took the time to help. Unfortunately, my color wasn’t in stock, but she was still super helpful and professional throughout. Great experience thanks to her.
February 2026
Great experience buying shoes at The Right Shoe recently (Thank You Thea & Keegan!). Staff are knowledgeable, patient and efficient. Excellent variety of footwear available, as well. Just a wonderful shoe store, and I'll be back for more!
January 2026
Large selection! Friendly sales staff who can provide recommendations on my obscure preferences. Quick service with trying on different sizes. I'll be back!
