Turnabout is a highly praised thrift and consignment shop known for its quality selection of designer brands such as Prada, Burberry, LV, Aritzia, Cos, and Ba&sh. Customers appreciate the well-organized store layout and fair prices that reflect the high quality of items. Staff members are consistently described as friendly, kind, and welcoming, with some going above and beyond to provide exceptional service. One staff member, in particular, is highlighted for his knowledge, honesty, and helpfulness, making customers feel comfortable and confident in their purchases. The store has recently undergone renovations that enhance the shopping experience, and visitors often mention how enjoyable it is to browse and shop there. Many customers express enthusiasm about returning, citing memorable interactions and successful finds, including their dream bags. Overall, Turnabout is regarded as a friendly, organized, and trustworthy place to find quality secondhand luxury and brand-name items, with a team dedicated to making each visit special.
Absolutely LOVE this store. Probably the best thrift/consignment shop I’ve ever been to, and I’ve been to hundreds. Quality brands like Aritzia, Cos, Ba&sh, Burberry, Prada, etc. Prices are fair given the quality, staff are kind, and everything is well organized. Can’t wait to check out the location in Victoria.
January 2026
Today I had the pleasure of dealing with Thomas, he assisted me with the purchase of two pieces of LV luggage. He was extremely knowledgeable with the specific pieces that interested me, which made the purchasing process a little extra special.
December 2025
Eric is the sweetest genuine soul! I was having a coughing fit and he gave me a water bottle ❤All of their staff here are so friendly, and helpful. This is my favorite turnabout location out of all of them :)
