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October 2024 by Karima Chellouf
Great selection of quality casual/activewear and upscale designer items. Have found some unique pieces and nice basics here. They’re very selective about what they take as consignors (I brought stuff in once and maybe 10% was chosen), but that’s okay! I worked as a consigner before, and the reality is that most items don’t get picked. Pretty good prices and great sales!
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October 2024 by ronrat1
Overpriced second hand store. Designer hand bags, shoes etc, out of style and overpriced. Buy new. Skip this place.
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October 2024 by David Briker
Sold a fake pair of brand name shoes. Even when confronted with clear photographic evidence, they dug their heels in and refused to acknowledge that fact. I am sure this was not intentional however when you are given very clear evidence that you sold a pair of fakes and you fail to do something about it or even apologize, thats a huge customer service error.
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October 2024 by CHEN JINDI
We had a very poor experience here! Came because of an advertisement and brought three boxes spent a lot of time organizing them and had a long drive only to be told they would not be accepted. Many of my other clothes and bags are seasonally appropriate, almost new, even some branded. And we saw a lot of poor clothes being handled by the staff, so I am very, very confused and will never come back, very hurtful to the guests. The laziness of the staff caused them not to want to get rid of three large boxes of items, so they didn't take them in
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October 2024 by Navneet Singh
the staff are really nice and the product quality really super would love to visit the store again
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September 2024 by Steph Rodrigue
The staff are lovely and hard working, but they are very picky with clothing. I had beautiful pieces with tags on from Europe and high end stores locally. It’s very busy and overwhelming when you drop the clothes for them to look through to choose if they will sell it. The prices are very high and I couldn’t find any deal on anything
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September 2024 by Paris Afshordy
Visiting this elegant brand consignment is always very fun. Here you are very likely to find some gem piece of clothing that you have been looking for!
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August 2024 by Ashley P
Expensive! Nice ac though
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August 2024 by Spoke Spurr
This has got to be THE top bougie consignment store in Vancouver. Save yourself a lot of hassle and don’t come here. I had high-end shoes and they took none stating there was “some wear”.
Each pair came from a collection and was worn only once.
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July 2024 by Ben
I love this location and I’ve consigned with them before, but I was really displeased with the service I received today. I brought in four spring/summer items that were comparable in brand and material to the items currently in store, but was told that all four were “too fall” and that I should come back in August. Most of my concern however was from the buyers, who told me to wait 15-20 mins but then didn’t notify me at all once they looked at my things, prompting me to have to wait an hour (I made myself visible in the store the entire time and even exclaimed that I was “waiting for the consignors”) before just putting the bag on the shelf. It didn’t even look like they looked through my things. In the past they used to come up to me and return my bag or text me, as they have my phone number and have offered to do that.
Just honestly very confused and I didn’t need to waste an hour of my afternoon because of poor communication.
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July 2024 by Bláithín Ruadh
Staff are very helpful and friendly, even on a busy saturday. great selection of clothes
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July 2024 by Jay A
Limited luxury retail selection. Better to go to Toronto or purchase online from authorized resellers that authenticate.
Prices of luxury brands appear higher than some luxury consignment shops in Toronto with a higher degree of wear for clothing. With purses, prices appear somewhat higher as well.
At least half of the shop was selling from Zara, Aritzia, Minimum, etc - regular high street brands.
Staff are not knowledgeable in pricing for luxury items - previous prices or resell value range etc.
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June 2024 by Selina Feng
Your attitude towards me is awful! Because you ignored what were under those underwears! You bully me! You only checked half of all the clothes I brought to your store! Ended up you gave them back to me! You are negligent to me!
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May 2024 by Jing Huang
Basically very stupid they ask you wait for over one and half hours but buy nothing from you. And didn’t explain what they take before they check your stuffs. Just a waste of times that’s all!
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May 2024 by Shirley Su
Jill is a wonderful beautiful woman, she is professional and nice and give me the best price and good service! Thank you so much to meet you!
