Arc'teryx is a Canadian company based in the Coast Mountains since 1989. Arc'teryx in Victoria has the product systems customers need and knowledgeable staff to help select the best possible gear. This store offers ReBird™ service.
Customers report that the staff is super friendly and crazy knowledgeable. The repair department stands by the warranty and provides excellent service, even offering full price for a 6-year-old jacket in exchange for a newer model. Employees like Keith and Will go above and beyond to ensure an amazing shopping experience, taking time to explain product differences and process warranty claims. Customers appreciate the excellent quality and great selection of technical gear available at the Victoria location.
Super happy customer! The staff here provided exceptional service and support to their their product. Very appreciative of their time, help, and my New Beta AR Jacket! Thanks again, and awesome work!
March 2026
Unreal experience with staff and warranty! Was able to very easily replace a coat with an issue for literally 20$ extra to get a brand new coat. Crazyyyy warranty ! Makes the investment worth it up front. The staff and specifically Nicole were amazing in the transaction:) great team and experience .
February 2026
Awesome store, good quality clothes. Very friendly and helpful staff
