Beautiful store, small but well stocked, staff always very helpful. Had to make a warranty claim - and even though the process was all online a staff member assisted/did it for me, great customer service.Will update review once warranty claim resolves with resolution details.
December 2022
Decent selection though not extensive (which is where the point went).Great staff.
December 2022
VERY poor customer service?????...I bought shoes online on sale but they won't allow exchange of sizes instore or online so i returned the shoes and they obviously LOST on a sale. Won't shop there again either instore or online. Better to shop at stores that allow exchanges with good customer service.
Arc'teryx began because our Canadian Coast Mountains are harsher, more humid and nastier than almost anywhere else; we had to come up with better outdoor equipment solutions. Testing our ideas locally and working with our community leads us to continually refine and improve.
We know this place. Arc'teryx Victoria has a curated selection of our premium alpine products and systems made for this environment. Use our space to find the gear you need and ask our staff for input. They know the equipment and hear feedback from customers; take advantage of their knowledge and experience.
