“I purchased a new bike from Oak Bay. What a wonderful experience. I was able to communicate with them via phone and email. They set up my bike very nicely and quickly and it was worth the extra wait vs the large LBS near me. I really like the decal on my bike and am very happy with my experience. I will not hesitate to use Oak Bay to purchase more bikes in the future! Thank you everyone at Oak Bay for the support and experience!”
“Thank you to your Team.
While I was taking a ride on my way to catch my ferry to the lower mainland. My rear derailer broke down. I pushed the bike to the store. Tom and Arron helped me out and fixed it on the spot. Thank you to the great team at Victoria Trek.”
“Love Macs!
Have been meaning to write a review for a while… but just getting around to it.
I’ve taken my bike here for years and I always get friendly service with good prices. Really hard to beat!”
“We rented e-bikes for 3 days. The Specialized bikes were great and came outfitted with a removable battery, bike lock, bike tote that locked in place on the rack and helmet.
Everything was like new and customer service was top notch.
The online reservation process was smooth and we appreciated the integration of direct messages with our reservation which made contacting the shop very easy.”