9:30AM - 5PM
1280 Douglas St, Victoria
Credit Unions
9:30AM - 5PM
933 Douglas St, Victoria
Credit Unions
“Wow - Imagine a financial institution that is able to book an appointment within a day for a new client. In this case to open business banking. Then imagine the person - in this case Vhar is intelligent, very helpful on items that need to get done. Proactive at every part of the interaction so as to not waste time. Imagine how I'm going to view banking with this institution for all my needs in future. This is such a great representation of excellent service in a world of non-service. Take note TD, Scotia you're not doing enough for your clients. If people were smarter they would move over to the credit union side of things. I'm excited for this opportunity with an up front, intelligent & caring person. I couldn't ask more for a first 15min conversation. Well Done Ms. Vhar Estella!!! I had a week from hell...my spouse having emergency surgery & insurers trying to deny, stressful house items to deal with, telus - who is just terrible to deal with on contracts. The one wonderful thing - this experience made me feel actually heard & cared for. Well Done.”
“Just went over our mortgage with Scott. Couldn’t have felt more comfortable. He really cares about your experience. Easy to see why he had a best of the best trophy in his office.”
“Been a client with them for over 15 years, never had an issue. Very professional and personable service as always. Online banking has been very convenient for evening and weekend access.”
“I’ve banked at Coast Capital for over 40 years and have been very happy with the services. There are fewer user fees than are charged by the big banks. Staff is always friendly.”
9:30AM - 5PM
1150 Douglas St Unit 212, Victoria
Credit Unions
“Great community bank! I was in a bind and they were super helpful even when I wasn't a customer. I highly recommend!
Thank you to Danny and everyone here!”
“I had the pleasure of experiencing Reshma's excellent customer service at the bank, and I must say, it was truly exceptional. From the moment I walked in, she greeted me with a warm and welcoming smile, immediately putting me at ease.Reshma's knowledge and expertise were evident as she patiently answered all of my questions and guided me through the banking process. She took the time to understand my needs and offered tailored solutions that were both efficient and effective.What truly stood out, though, was Reshma's unwavering patience and her ability to make me feel like a valued customer. She went above and beyond to ensure I left the bank with a sense of satisfaction and confidence in my banking decisions.Reshma's professionalism, dedication, and genuine care for her customers make her an invaluable asset to the bank. I left with not only a positive banking experience but also a deep appreciation for Reshma's outstanding service. I highly recommend her to anyone seeking top-notch customer service at the bank. Thank you, Reshma, for your exceptional assistance!”
“I had a great experience setting up my business account. Dawn was incredibly welcoming, professional, and knowledgeable. They made the entire process smooth and easy to understand, answering all my questions with patience and clarity. I truly appreciate the excellent service—thank you, Dawn !!”