Island Savings
Insurance,
Banks,
Credit UnionsHours:
2917 Jacklin Rd, Victoria BC V9B 3Y6 Hours
About Island Savings
Island Savings is highly regarded for its exceptional customer service and support. Clients consistently express comfort and satisfaction when working with staff members, who are known for their genuine care and dedication. One reviewer highlighted their positive experience with a mortgage consultation, emphasizing the staff's commitment to ensuring a pleasant experience. Customers have praised both in-branch and head office staff for their assistance with complicated banking issues, showcasing their willingness to follow up and ensure satisfaction. Another client, despite living off the island, continues to trust Island Savings for banking needs, appreciating the exceptional help received from staff members who went above and beyond, including assistance with government forms. Many customers have noted the quick response times and thorough explanations provided by staff. With a history of reasonable mortgage rates and no unexpected fees, Island Savings has built a loyal customer base. While some clients have experienced limited ATM access outside Vancouver Island, they remain hopeful that recent changes have improved this aspect. Overall, Island Savings is celebrated for its knowledgeable, helpful staff and commitment to customer satisfaction, making it a trusted choice for banking needs.
Most Recent Reviews
October 2024
Good customer service, very considerate and helpful.
October 2023
Just went over our mortgage with Scott. Couldn’t have felt more comfortable. He really cares about your experience. Easy to see why he had a best of the best trophy in his office.
October 2023
I had questions dealing with some complicated transfers, both the in-branch staff and head office staff offered great assistance in helping me solve my issue and plan for the future. They even follow-up later to make sure I was happy.
More Comments(18)
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