Island Savings
Insurance ,
Banks ,
Credit Unions
Hours:
2917 Jacklin Road, Victoria BC V9B 3Y6
Hours
About Island Savings
Island Savings is highly regarded for its exceptional customer service and support. Clients consistently express comfort and satisfaction when working with staff members, who are known for their genuine care and dedication. One reviewer highlighted their positive experience with a mortgage consultation, emphasizing the staff's commitment to ensuring a pleasant experience.
Customers have praised both in-branch and head office staff for their assistance with complicated banking issues, showcasing their willingness to follow up and ensure satisfaction. Another client, despite living off the island, continues to trust Island Savings for banking needs, appreciating the exceptional help received from staff members who went above and beyond, including assistance with government forms.
Many customers have noted the quick response times and thorough explanations provided by staff. With a history of reasonable mortgage rates and no unexpected fees, Island Savings has built a loyal customer base. While some clients have experienced limited ATM access outside Vancouver Island, they remain hopeful that recent changes have improved this aspect. Overall, Island Savings is celebrated for its knowledgeable, helpful staff and commitment to customer satisfaction, making it a trusted choice for banking needs.
Most Recent Reviews
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May 2026
They are very friendly and know you when you walk in. My personal banker Jenn Payer has been Amazing always going beyond what I thought banking should be. I've changed all my accounts here.
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March 2026
Jenn our financial/mortgage specialist has been super helpful, educating and quick to respond to all our needs. I highly recommend Jenn.
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October 2024
Good customer service, very considerate and helpful.
More Comments(21)
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Victoria, British Columbia