Head Over Heels: A Shoe Lover's Delight Locally owned and operated by Niomi Wood in Victoria since 2010, Head Over Heels is the destination for women who love shoes. The store carries a diverse range of European brands, including Wonders, Ilse Jacobsen, Camper, and Hispanitas, presented in a contemporary gallery-like setting. In addition to the exceptional footwear, the store showcases and supports local jewelry designers, offering a wide range of complementary accessories. Customers consistently praise the store's exemplary customer service, with knowledgeable and helpful staff who strive to understand their needs and provide a personalized shopping experience. The store's atmosphere is described as both attentive and relaxed, allowing customers to enjoy the process of finding the perfect pair of shoes. Reviewers highlight the extraordinary quality, selection, and value offered by Head Over Heels, as well as the ease of navigating the store's user-friendly website, which offers a delightful online shopping experience. The owner, Niomi Wood, is praised for her rare ability to blend professionalism with a personal touch, ensuring that each customer feels valued and appreciated. Whether you're a local or visiting Victoria, Head Over Heels is a must-visit destination for shoe enthusiasts, offering a wide range of stylish and comfortable footwear options, complemented by exceptional customer service and a welcoming atmosphere.
I had a lovely shopping experience at Head Over Heels. The woman who helped me was very kind and knowledgeable. They have a great selection of high-quality brands that I feel are reasonably priced. I love the shoes I bought and will definitely be back!
August 2025
Beautiful selection of shoes including elegant and extra comfy ones
February 2025
I have been coming to this store for a decade now. The service is always fantastic, and every pair of shoes I've bought here have been great quality and lasted many years. They bring in really great brands and styles.