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“Our first time in and we will be back next time in Victoria. We had THE BEST customer service. We felt very heard and cared about. It took awhile for us to find our fit but the two humans that helped us continued to be extremely kind, fun and helpful from start to finish. Super sweet small shoe store with an awesome selection of footwear. Big thanks again from us two over here across the water.”
10:15AM - 5PM
1576 Fairfield Rd, Victoria
Shoe Stores
“I chatted with Phil about new shoes for my upcoming marathon and appreciated his insight and advice. Great customer service and excellent selection of gear. I would recommend this store for anyone looking for running gear and will definitely be back again.”
“Was in there with my mother-in-law today and would like to give a shout out to the very patient and kind worker named Harlow!! 🥳
Also found myself some new kicks! 🤩”
“Brian, the Manager is an absolute Champion, great customer service, attention to detail and willing to offer other models to try on. I'm pleased with my new shoes.”
“We ordered a pair of mens 14 Converse high tops, we couldn't find them anywhere in Edmonton. Ordered them Tuesday (July 22) and they were suppose to be here Tuesday (July 29). The were delivered today (Fri July 25)!! Shoes fit and I have a very happy 14 year old. Will definitely be ordering a 15 if/when he out grows the new ones.
Amazing service!!”
“Loved the experience of shopping here, I’m so happy with my purchases and the person who runs the place was so helpful and knowledgeable! I will certainly be back next time I’m shopping for clothes.”
“My wife needed a pair of shoes to go with a new outfit, and we gave up on another store in the nearby mall. Came here, and service was much more to our liking. Wife left happy.”
““Shoes so fine, I can continue to walk the picket line, averaging 11 k each time.”
This place is selling Hokas like hotcakes during the job action. If you’re out there each day picketing on the pavement and your feet/knees/back hurt, then run - don’t walk - down to the Running Room. Hopefully they still have your size!”
“I had a lovely shopping experience at Head Over Heels. The woman who helped me was very kind and knowledgeable. They have a great selection of high-quality brands that I feel are reasonably priced. I love the shoes I bought and will definitely be back!”
10AM - 5PM
3147 Douglas St, Victoria
Shoe Stores
“Super friendly staff, very patient!! One employee name Aliyah helped me find my perfect size and convinced both my other friends to get the same shoes as me! I don't normally write reviews but she was awesome :)”
“We go here every year for my daughters dance attire. The team is absolutely amazing. They are patience, helpful and very knowledgeable of the different dance wear. Someone came in after closing and they still helped them withiut even mentioning they were closed. I have seen them work past their hours to make sure everyone gets what they need a few times. Highly recommend for any of your dance needs.”
“The selection here is great! This location in particular is very clean and welcoming! Stephanie helped me pick out a great outfit for my upcoming interview and provided excellent customer service! I'd definitely come back!”
“I didn't buy anything here, was looking for formal shoes for work, but I would say that the employee Juliana was really kind and helpful and answered all the questions I had!”
“I'm giving a five star review for Kaleb today, and a big thank you for his care and attention. He's wonderful to deal with and so happy and helpful! He's the biggest asset at the Mayfair store:)”
10AM - 5PM
530 Chatham St #1, Victoria
Shoe Stores
“My husband needed some waterproof hiking boots in size 14. Finding shoes in this size is usually a pain. Not today! We had an amazing sales person, Bryant, who helped us find MANY pairs in his size. Bryant had to go into the back and hunt through shelves multiple times and he did it with a smile on his face. He really made the process painless. My husband got a great pair of boots that fit his needs and his slim feet. FYI they had some boots up to size 15!”
“It’s nice to have a local store that carries a bunch of different brands in one place, a ‘one stop shop’. Employees can be hit or miss but I’m more than happy to shop for myself, without needing help.”
““Geoff is very soft-spoken, hardworking, and consistently reliable. He puts in his best effort at all times and maintains a positive attitude while working.””
“I’m a young student and went here today to buy a fountain pen. I bought one this summer in NYC and when asking about where I could get another or buy supplies for them in Canada the store recommended this place. It was great, the two men at the store were so friendly, and provided great recommendations within my budget. They were so kind and it was lovely chatting with them. 10/10 recommend for anyone getting into fountain pens or for their other products.”
“They got a surprising selection of Red Wing boots available here. They went above and beyond when my receipt got ruined and couldn’t submit into my work. Super nice employees as well, being the young dude I am they were completely amazing in helping me get the proper boot size as I had to try on multiple pairs to find the right fit.
I have been buying my Redwing boots here since I was 17 with my first construction job and I honestly wouldn’t look anywhere else!!!!! Keep it up guys”
“Got a pair of shoes here today and Zo was absolutely WONDERFUL! A veritable fountain of information and has an insane skill at being able to find properly sized shoes for someone. It’s wonderful to see someone in a job that they were clearly meant to be in. Thank you!”
“What an awesome experience
The section is so vast so many choices
Customer service outstanding
Will shop there again and again
Have told friends
Thank you footloose for being in victoria”
“Re: SoftMoc store at Hillside Mall, Victoria,BC - picked up pair of shoes ordered online last night - I received excellent service from DJ (or Dee Jay) - my order was not straight forward but she patiently searched for my shoes and found them in the back - she was kind and considerate in the middle of a very busy day for her. Thank you so much for going out of your way on a super busy day.”
“i Tony (customer) was shopping at Marks the other day & bought a really nice pair of low cut workboots however more importantly i wanna say that the employee Rebecca was a awesome sales rep helping me out with her kindness courtesy & knowledge,its a great store with a massive attractive selection of all sorts of great footwear.
yours truly
Tony Melizza”
“Found your amazing store very pleased with my purchase your staff is welcoming and very knowledgeable. Service was amazing
Was nice to go into shoe store that has shoe horn I will recommend your store to all
I shall be back soon”
“I had a wonderful experience at Suzy Shier Uptown! The store manager was incredibly kind, humble, and attentive. She made sure to check in with every customer, offering help and making everyone feel welcome. Her customer service was top-notch — you can really tell she cares about the shopping experience. Will definitely be coming back!”
11AM - 5PM
3170 Tillicum Rd, Victoria
Shoe Stores
“Within the years of shopping with Ardene, I have never been let down. The manager goes above and beyond and each employee works their hardest. You never know what’s going on for others so always be kind.”
10AM - 5PM
3147 Douglas St, Victoria
Shoe Stores
“I shop at this Aritzia location often, and it’s always such a great experience. The girls who work here are friendly, attentive, and happy to help. Mel, the manager, truly goes above and beyond. Her positive energy and warmhearted personality make every visit enjoyable. She remembers my name, knows my style and size, and consistently pulls amazing pieces for me to try on. I always leave feeling happy and well taken care of.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Dynamite thanks to Sonal. She helped me find the perfect size for my jacket and was extremely pleasant, patient, and helpful throughout. She has such a positive attitude and genuinely cares about helping customers feel comfortable and confident. Customer service like hers really makes a difference. Thank you, Sonal!”
10AM - 6PM
805 Cloverdale Ave #100, Victoria
Shoe Stores
“Staff ready and willing to help at this location! Even ordered a few extra options they did not carry in my size which were promptly deliverd to my home with a 60 day return policy on the ones not worn outside but only tried on inside. This helped immensely in my hunt for the right dress shoe! Definitely took the pressure off.
Thank you :)”
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“Very knowledgeable staff who are helpful in getting you the right shoe. Nice selection of shoes. I like that they work with local physiotherapists so that your physiotherapist can give you a recommendation.”