“Excellent service (sales guy seemed a little shy). They had the exact boots I’d spent months trying to find, in the right size and in stock. Couldn’t have asked for a better experience.”
“Great store. Lots of quality gear there that you don't see in other stores. Swimming gear, triathlon stuff. Phil is a down-right nice guy and obviously knowledgeable. If you are serious about endurance disciplines then for sure this is a place to visit. Thanks Phil, I'll be back for that swimming suit.”
“Was in there with my mother-in-law today and would like to give a shout out to the very patient and kind worker named Harlow!! 🥳
Also found myself some new kicks! 🤩”
“Brian, the Manager is an absolute Champion, great customer service, attention to detail and willing to offer other models to try on. I'm pleased with my new shoes.”
“Always fun to shop at this store. The customer service is fantastic! I left with pep in my step and great quality trail running shoes that perfectly meet my needs.”
“Loved the experience of shopping here, I’m so happy with my purchases and the person who runs the place was so helpful and knowledgeable! I will certainly be back next time I’m shopping for clothes.”
“An old school classy establishment run by groovy people. It's going to be a sad day when they close but I'm happy to say that I've been a customer for many years & appreciate them and the service that they offered, immensely.
My size 15 ft always could find a home there versus anywhere else.
Enjoy the retirement, you deserve it ❤”
9:30AM - 5:30PM
731 Fort Street, Victoria
Shoe Stores
“Our first day here in Victoria, and I wanted it so badly to get the Paloma 01 Josef S Red waterproof boots. The last pair with the size I wanted had my name written on it. Thank you, Patricio Caro. You made my day.”
10AM - 6PM
3147 Douglas St, Victoria
Shoe Stores
“Super friendly staff, very patient!! One employee name Aliyah helped me find my perfect size and convinced both my other friends to get the same shoes as me! I don't normally write reviews but she was awesome :)”
“We go here every year for my daughters dance attire. The team is absolutely amazing. They are patience, helpful and very knowledgeable of the different dance wear. Someone came in after closing and they still helped them withiut even mentioning they were closed. I have seen them work past their hours to make sure everyone gets what they need a few times. Highly recommend for any of your dance needs.”
10:30AM - 5:30PM
1323 Blanshard Street, Victoria
Shoe Stores
“Personal service from a local business? What could be better? These women know their shoes, and have an awesomely curated, evolving collection that's worth popping in frequently to check out. Our feet and Victoria deserve Head Over Heels.”
“Geoff was absolutely fantastic. His knowledge when helping us choose a pair of shoes for our son was invaluable. Our son tried on 6 pairs of shoes. Geoff measured his feet to make sure we were choosing the correct size. Geoff advised on the fitting of each of the shoes. We were so happy with the service. Thanks also to Harman.”
“The selection here is great! This location in particular is very clean and welcoming! Stephanie helped me pick out a great outfit for my upcoming interview and provided excellent customer service! I'd definitely come back!”
“I didn't buy anything here, was looking for formal shoes for work, but I would say that the employee Juliana was really kind and helpful and answered all the questions I had!”
“I'm giving a five star review for Kaleb today, and a big thank you for his care and attention. He's wonderful to deal with and so happy and helpful! He's the biggest asset at the Mayfair store:)”
“My husband needed some waterproof hiking boots in size 14. Finding shoes in this size is usually a pain. Not today! We had an amazing sales person, Bryant, who helped us find MANY pairs in his size. Bryant had to go into the back and hunt through shelves multiple times and he did it with a smile on his face. He really made the process painless. My husband got a great pair of boots that fit his needs and his slim feet. FYI they had some boots up to size 15!”
“It’s nice to have a local store that carries a bunch of different brands in one place, a ‘one stop shop’. Employees can be hit or miss but I’m more than happy to shop for myself, without needing help.”
“They got a surprising selection of Red Wing boots available here. They went above and beyond when my receipt got ruined and couldn’t submit into my work. Super nice employees as well, being the young dude I am they were completely amazing in helping me get the proper boot size as I had to try on multiple pairs to find the right fit.
I have been buying my Redwing boots here since I was 17 with my first construction job and I honestly wouldn’t look anywhere else!!!!! Keep it up guys”
10:30AM - 5:30PM
637 Fort Street, Victoria
Shoe Stores
“Nice selection of good quality shoes, and very good service. It was very busy, but they still managed to greet everyone and look after people. Remember that returns are exchange only, but it’s very clear at the checkout. I would recommend them!”
“Spacious and WOAH shoes. 👠 it’s as fun to browse as it is to buy! I have 14 pairs of men’s Fluevogs. It’s pretty much all I wear. Comfortable and get a lot of attention and compliments. Thank you JF!”
“What an awesome experience
The section is so vast so many choices
Customer service outstanding
Will shop there again and again
Have told friends
Thank you footloose for being in victoria”
“I purchased recently in uptown and I had a great experience. Neshat provided outstanding customer service at Suzy Shier. She was friendly, helpful, and made my shopping experience enjoyable. She took the time to understand what I was looking for and offered great recommendations and offers without being pushy. Thank you, Neshat, for your excellent service!”
“Full of hidden gems! Something for everyone in this place: and definitely where to shop for that special man in your life (but lots of things for women and others too!) accessories, pens, best nail
Clippers ever, beautiful bags, gorgeous shirts, etc….”
“Re: SoftMoc store at Hillside Mall, Victoria,BC - picked up pair of shoes ordered online last night - I received excellent service from DJ (or Dee Jay) - my order was not straight forward but she patiently searched for my shoes and found them in the back - she was kind and considerate in the middle of a very busy day for her. Thank you so much for going out of your way on a super busy day.”
“i Tony (customer) was shopping at Marks the other day & bought a really nice pair of low cut workboots however more importantly i wanna say that the employee Rebecca was a awesome sales rep helping me out with her kindness courtesy & knowledge,its a great store with a massive attractive selection of all sorts of great footwear.
yours truly
Tony Melizza”
“Samaya made our Aritzia visit such a fun and memorable experience. She was so warm, patient, and genuinely helpful, and it honestly felt more like shopping with a friend than just getting customer service.
She took the time to understand what we liked, gave us great suggestions, and made us feel completely comfortable the whole time. We had such a good time with her that I’m pretty sure she’ll remember us too 😂
Thank you, Samaya, for being so lovely and making our shopping trip extra special. We’ll definitely look for you next time we’re in! ❤”
10AM - 6PM
3170 Tillicum Rd, Victoria
Shoe Stores
“Within the years of shopping with Ardene, I have never been let down. The manager goes above and beyond and each employee works their hardest. You never know what’s going on for others so always be kind.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience at Dynamite thanks to Sonal. She helped me find the perfect size for my jacket and was extremely pleasant, patient, and helpful throughout. She has such a positive attitude and genuinely cares about helping customers feel comfortable and confident. Customer service like hers really makes a difference. Thank you, Sonal!”
9AM - 7PM
805 Cloverdale Ave #100, Victoria
Shoe Stores
“Staff ready and willing to help at this location! Even ordered a few extra options they did not carry in my size which were promptly deliverd to my home with a 60 day return policy on the ones not worn outside but only tried on inside. This helped immensely in my hunt for the right dress shoe! Definitely took the pressure off.
Thank you :)”
“Great service and a very friendly attitude! I tried on three different pairs of shoes in different sizes, and the staff were very helpful, patient, and more than happy to assist me. I really appreciated their effort and excellent customer service. Highly recommend!”