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10AM - 9PM
3147 Douglas St Unit K02, Victoria
Mobile Phones
“Friendly and knowledgeable employees providing great customer service. This store is definitely the best place to buy a phone. Chirs was very helpful and knowledgeable.”
“Highly impressed with the service we received. Ethan was attentive and patient in setting up our new accounts and explaining the process for transitioning from our previous mobile provider. This was a really pleasing introduction to Telus Mobility. Well done!”
“Kudos to Kartikeya at The Source for an outstanding customer service experience! Purchasing my phone was effortlessly smooth. Thanks to his knowledge and friendly approach. I appreciate his hustle to ensuring customers leave satisfied. Highly recommend his assistance!”
“I entered the store to ask about plans, and the staff were incredibly friendly and caring. Martina was especially helpful and patient, offering me the best plan to meet my needs and handling the paperwork efficiently. Thanks to their kindness and professionalism, I had a great experience. I highly recommend this store!”
“The nicest most patient young man I have ever come across in customers service He had such kindness and patience for me . Helped this old lady out to purchase a new I phone when my really old one was going to be obsolete within days!! Must say if I was still upper management in customer service, I would have scooped him up. His name is Farquan in the hillside mall. I have told all my friends at my seniors complex to go to Roger’s! He deserves employee of the month if not the year! Please acknowledge him”
“Gesen is a great employee, he was very helpful & he made everything very easy and simple! I will be staying with Fido longer now, as I had a great experience!”
“Riaz his a nice guy very friendly easy to discuss about if what problems of your cell phone.Again very nice person I met.any I forgot that his a great technician.”
“Had an incredible experience with Tyler, he’s very knowledgeable and explains things in depth as well as searches for the absolute best option for you. 10/10 service.”
“Wow! Amazing service! Went in just to pick the brain of somebody who knew about phones better than myself and happily ended up leaving with the perfect phone for me. Noah was incredibly helpful, listened to what my needs were and was honest about what the best phone would be, and on top of all that he worked whatever magic he could with the contract and I ended up with a tremendous deal. Thank you again for the wonderful service Noah, and I would highly recommend going to see him at Telus in the Bay Centre.”
10AM - 6PM
743 Yates St, Victoria
Mobile Phones
“I recently visited this location and had an exceptional experience! Cristina and the team went above and beyond to help me with my phone issues. Their expertise, patience, and friendly demeanor made the whole process seamless and enjoyable. I'm so grateful for their help and would highly recommend this store to anyone looking for top-notch service. Cristina, in particular, was a standout - her kindness, knowledge, and warm smile made me feel valued and supported. Thank you all again for your fantastic service! 5 stars isn't enough - I'd give you 10 if I could!”
Mobile Phones
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Mobile Phones
“Aeron has been our go-to person when it comes to choosing the right mobile plan for members of our family. He is always patient and professional in answering questions whether it’s before signing up or after. I always recommend him to friends, knowing they will have a positive sales experience with him all the time.”