TELUS

Cell Phone Stores, Internet Service Providers
Hours:
1644 Hillside Ave Unit 11, Victoria BC V8P 1A3
(250) 370-2775 Directions

Hours

Monday
10AM - 6PM
Tuesday
10AM - 6PM
Wednesday
10AM - 6PM
Thursday
10AM - 9PM
Friday
10AM - 9PM
Saturday
10AM - 6PM
Sunday
11AM - 5PM

About TELUS

This TELUS location provides great and helpful service. Staff members are attentive, patient, friendly, and knowledgeable. They are willing to help close to closing time, working quickly to fix issues and troubleshoot problems without hassle. Customers report a really pleasing introduction to the company, feeling that representatives are genuinely interested in finding the best possible deal and understanding their needs to correct issues. The service makes a positive difference, leading customers to highly recommend this specific store to friends and family. Overall, experiences here are in stark contrast to poor service received elsewhere.

Most Recent Reviews

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  • August 2025
    I’m not a Telus customer. But exceptional customer service at this store. Seilla was very helpful and professional. She took the time to help with various options and plans for my parent’s accounts.
  • May 2025
    Thoa Le was exceedingly helpful on Friday May 2nd, 2025. She was most obliging, supportive and determined to resolve my issues. This she accomplished with both confidence and humility. Truly impressive 👏
  • April 2025
    Chet was very professional and extremely helpful with my phone plan. He was able to save me well over 40 dollars a month from my old plan, and was patient and communicative regarding the various options at my disposal. I enjoyed his sense of humor and kind attitude. Highly recommended.

More Comments(75)

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Location and Contact

TELUS

Mobile Phones in Victoria, BC 1644 Hillside Ave Unit 11, Victoria (250) 370-2775 Website Suggest an Edit