Roots has friendly staff and quaint stores that are well located. The business provides a great experience, with staff going above and beyond to help customers. They are kind, friendly, and proactive in finding solutions. Roots is a classic Canada brand with excellent stores. Staff are a pleasure to work with and ensure customers are satisfied with their purchases, even helping with exchanges and recommendations.
Great location! Clean store with everything you need. Got great service from the two gals working there, even waiting for me to sign up for the roots email to get $10 off. Will be back again.
January 2026
Helpful staff in a tidy store with lots of cosy gear. There was a lot on sale during my visit (January)
August 2025
Maeve was an absolute gem to work with! We were a family of four with different needs and she went above and beyond to help us find everything we needed, was so kind and friendly, and even gave us touring recommendations! She was a total pleasure. The store is also excellent and a classic Canada brand for a reason!
