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February 2024 by Tom Thompson
After a wonderful purchase experience with JessicaOur experience was marred by apparently a lack of liability insurance by the delivery company who refused to move any mattresses to other rooms I now are having to arrange some assistance To do that We paid a sixty dollar fee for removal that we are not using.I strongly suggest getting a new installation provider with better insuranceUpdate in the end the delivery people were as helpful as possible under constraints of their insurance.I still think the ability to assist customersIn moving items not being removed would have made the experience much less stressfulUpdate I met another person who had the exact same experience it is a problem! Bad wood of mouth is something that should be addressed!
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February 2024 by Sarah Rouse
Great sales people with excellent knowledge and service! They will help you find something within any budget
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January 2024 by Tanis Waher
Great selection. I've got myTemperpedic mattress and my pillows there.
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January 2024 by Ross Prendergast
Service is great. Thanks
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January 2024 by Darlene Prendergast
Always get the best friendly professional service ? and always get quality products!
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January 2024 by Herb Mueller
Great service and friendly lady Kiran. Better prices then the Bricks and Leon's on mattresses.
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January 2024 by Scott Hopkins
Price competitive….Service from Martin was well above beyond expectations….Service at the Langford warehouse for mattress pickup was faster than going through a McDonald’s drive-thur …. Highly recommend this company!!
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November 2023 by Melissa Wennerberg
I went in looking for a new mattress to replace an old one that was quite literally causing pain. Owen was very knowledgeable and low pressure, he offered a lot of great advice and gave options for low, mid and high budget ranges and assisted with finding the mattress that was going to work best within needs and budget. He was personable and friendly and it was an overall great experience!
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November 2023 by Eduardo R.
Horrible experience. Condescending and annoying sales person "explained" to my wife and I that the bed we were looking at was the "Lamborghini" of beds and very likely not in our budget (yes, he used that analogy). Wow. He then started telling us in a confrontational tone how we should choose a different bed. We walked away. The days of these type of stores are counted, as we all know. But man some of these shops are in a rush to loose what market remains. We ended up buying our adjustable bed, new mattress and headboard from Wayfair. Their online reps are amazing.
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September 2023 by Ashley Paquette
Finally, a mattress buying experience I am pleased to rave about! Owen was so kind, knowledgeable and had a zero-pressure approach to assisting us in our mattress search. He made sure we felt comfortable (pun intended!) trying numerous mattresses throughout the showroom. Based on our feedback, he would recommend another mattress to try until we narrowed it down to THE ONE. Thank you, Owen, for such an enjoyable experience! A+++
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September 2023 by Jeff Paquette
Mattress shopping can be nerve wracking to say the least… this was by far the most seamless experience start-to-finish. Owen has got to be the most genuine individual, in my opinion, in wanting to make sure you get the best mattress for you. Asking important questions to assist in narrowing the search. It was nice not to feel pressured, at any point, into making a decision. Yet once I madeMy choice, he was extremely accommodating with the purchase and delivery booking. Appreciate your help Owen - I will definitely send my friends and family your way!
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September 2023 by MD DG
Owen was absolutely fantastic to deal with and we couldn’t be happier with our new bed, pillows, sheets, duvet…the works!Not only is Owen very knowledgeable about the Sleep Country offerings and options, he was intuitive with understanding our sleep needs, without being assuming.We would most definitely recommend Sleep Country (Douglas St. - ask for Owen) to anyone looking for a comprehensive sleep solution!
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September 2023 by JP Suite For Rent
Buying a mattress is not an easy task. Owen at Sleep Country made this process easy and painless. He was very knowledgeable and was extremely patient, as we tried all the options. He helped us find a beautiful Kingsdown mattress, we couldn’t be happier. I recommend anyone in the Victoria area, head down and see Owen.
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August 2023 by Lynnette Schile
Went to the Victoria store to buy a bed and salesman took off in middle of conversation never will I go back went to Dodds and had great service. I have been I'm the business all my life.
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June 2023 by Myles Wardell
Great help from the employees in store. Helped me find the right mattress at a very good price. Hoping delivery goes as smoothly
