Sleep Country Canada is praised for its excellent customer service, with multiple reviews highlighting the helpfulness of staff members like Martin and Owen. Customers appreciate the knowledgeable and friendly approach of these employees, who assist in finding the right mattress based on individual needs and budget. Martin's service was described as some of the best experienced, and he even provided information about ongoing sales. Owen was noted for being low pressure, offering various options across different price ranges, and ensuring a positive shopping experience. However, there were some concerns regarding the delivery service. A customer reported issues with the delivery company's lack of liability insurance, which affected their ability to move mattresses to different rooms. While the delivery personnel were ultimately helpful, the overall experience could have been improved with better support in this area. Despite this, many customers found the prices competitive and the service quality high, making Sleep Country Canada a recommended choice for mattress shopping.
My wife and I went in to purchase a twin bed for a guest bedroom. The salesperson (David) we dealt with was simply amazing from start to finish. We are very happy with our purchase.
December 2025
Martin was so knowledgeable not only about sleep country s products but also about products in other stores around town - it helped me to know how to compare and contrast and have peace of mind when choosing sleep country.
November 2025
Just bought a mattress cover Nov 2025. It wasn't cheep but it feels great. Staff was honest, no pressure and very helpful. Thank you Kiki.
