SoftMoc is a popular footwear retailer with locations across major cities, offering a wide selection of brands for women, men, and kids, including UGG, Blundstone, Birkenstock, and HOKA. Customers often praise the friendly and professional staff, such as TJ, who provides patient and attentive service even during busy times, and Gurjit, who helps customers find what they need efficiently. Sales associates like Francesco manage multiple customers well, making sure no one feels neglected. The store team frequently goes above and beyond, including ordering shoes outside of store hours to meet customer needs. SoftMoc also offers convenient online shopping available 24/7, with options to ship to home and earn reward points on every purchase. Overall, SoftMoc is known for great customer service and a wide variety of quality footwear.
Always buy my shoes there and very happy with the good service.
November 2025
Gurjit and softmoc hillside team was very supportive and desperately helped us .best service at the store.
November 2025
Was recently here to buy shoes, very busy and just had to mention how great their sales person Francesco was .... he was managing 3 or 4 customers at once and not once did I feel neglected!
