Scotiabank

Banks
Hours:
3521 Blanshard St #103, Victoria BC V8Z 0B9
(250) 953-8050 Directions

Hours

Monday
9:30AM - 5PM
Tuesday
9:30AM - 5PM
Wednesday
9:30AM - 5PM
Thursday
9:30AM - 6PM
Friday
9:30AM - 6PM
Saturday
9:30AM - 4PM
Sunday
Closed

About Scotiabank

This Scotiabank branch is highly praised for its excellent customer service and helpful staff. Customers appreciate the commitment of front staff who are determined to provide real assistance, contrasting with other banks that may not prioritize client help. The new branch manager, Britta Norman, is welcomed warmly for her knowledge and fresh approach. Karim-FA is recognized for being exceptionally helpful, professional, and knowledgeable, successfully resolving issues quickly after previous frustrations. Shawn is commended for listening carefully, understanding situations, and offering clear guidance, making this one of the first positive customer service experiences in years. Additionally, Delaney consistently provides great service with kindness and friendliness during multiple visits. Overall, the branch is noted for its friendly, helpful employees who make clients feel valued and supported.

Most Recent Reviews

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  • June 2026
    The staff here were very helpful with updating my personal information on my account and getting me new cards.
  • June 2026
    I came to the branch at the last minute and wasn't sure if I'd be able to get everything done in time, but I was pleasantly surprised by how fast and efficient the service was. Brita was very friendly, professional, and helpful throughout the process. She made everything quick and easy. Great customer service experience... read full comment
  • January 2026
    Melanie did a great job today eith my transfer. Also kudos to the hillside scotiabank who setup the appointment.

More Comments(60)

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Scotiabank

Bank in Victoria, BC 3521 Blanshard St #103, Victoria (250) 953-8050 Website Suggest an Edit