Banks in Victoria, BC
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20 locations found near Victoria
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1660 McKenzie Avenue Unit 102, Victoria BC V8N 0A4
“Today I had a superlative experience with Christina. She attended to me with courtesy, professionalism and a large smile. She helped me through the process smoothly and gently, which is amazing for a newcomer. I wish this bank had more 5-star employees such as Christina. Thank you for your help and guidance.”
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2187 Oak Bay Avenue Unit 107, Victoria BC V8R 1G1
“I had a meeting with Ria Bhambhani, mutal funds representative & personal banker, to open a FHSA. This was my best banking experience yet. She was very knowledgeable, personable and was excellent at explaining everything. Thank you”
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3616 Shelbourne Street, Victoria BC M5X 1A3
“I opened a new account last Thursday, and I really want to thank Cathy for all of her help. I especially appreciated being able to communicate in Mandarin, which made the whole process much easier and more comfortable. She also did her best to help me get as many new comers promotions and benefits as possible. I truly appreciate her professionalism, patience, and excellent customer service. Highly recommend Cathy—she deserves a big thumbs up!!!”
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3451 Saanich Road, Victoria BC V8X 1W6
“Always efficient. The BMO has been my bank for many years now and they have been responsible for helping me out of financial trouble more than once. Recently the Oak St branch gave me a debt consolidation loan to pay credit cards I have owed for over 10 years. I am retired and don't pay any fees for their convenient online banking or for transactions and advice given at any branch in Canada. I am very grateful for all their help over the years. Thank you.”
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3675 Shelbourne Street, Victoria BC BC V8W
“I went in to open an account and although the system was a bit glitchy, Rennie was incredibly patient and guided me through the entire process. They were friendly, professional, and made everything much easier despite the technical issues. Excellent customer service hands down one of the best experiences I've had. Thank you, Rennie!”
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2917 Jacklin Road, Victoria BC V9B 3Y6
“I’ve been working with Nolan Sievert, Financial Advisor at the Westshore Island Savings for the past few months for both my business account and setting up an estate after the passing of my brother. Nolan has made the process during such a difficult time as easy as possible. He has been very responsive to my many emails and questions, and has been thorough at explaining the processes. If Nolan wasn’t sure about something, he’d find out the answer, and get back to me promptly. It was Nolan’s professionalism and quick responsiveness that made me decide to open my brother’s estate at Island Savings, instead of any of the other bank institutions he banked at.”
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777 Royal Oak Drive, Victoria BC V8X 4V1
“I had a great experience meeting with my advisor, Mr. Ethan Lai. He was very friendly, approachable, and took the time to listen to my concerns. He clearly explained everything I needed to know about savings and chequing accounts and guided me in choosing what would be best for my situation. As a young woman who wants to become more financially independent, I really appreciated his patience and guidance. He made the conversation comfortable and easy to understand, and I left feeling more confident about managing my finances. Mr. Ethan Lai is a very helpful and supportive advisor, and I’m grateful for the time and advice he gave me.”
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1644 Hillside Ave Un. 29, Victoria BC V8T 2C5
“Last week, I made a bank draft with a teller named Priya. I was quite skeptical at first about how it worked and whether Priya would be able to help me, since Sally is usually my go-to teller. However, it turned out to be an amazing experience. Priya was incredibly helpful and explained everything to me with great patience and clarity. I truly appreciate her professionalism and kindness—definitely a 10/10 experience!”
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1175 Douglas St, Victoria BC V8W 2E1
“Thomas(I'm not sure about the spelling) was excellent. He helped me kindly and professionally. Even though it took a long time, he didn’t rush and explained the solution clearly.”
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2212 Oak Bay Avenue, Victoria BC V8R 1G3
“I would like to take a moment to sincerely appreciate Prachi for her outstanding customer service. She have helped me few times in the past as well. Her professionalism, patience, and friendly demeanor made my experience truly pleasant. She not only listened carefully to my concerns but also went above and beyond to ensure they were addressed efficiently and with a smile. It’s rare to come across someone who combines competence with such genuine care and attention to detail. Prachi is a true asset to your team, and I hope her efforts are recognized and celebrated. Thank you once again for having such dedicated individuals on your staff.”
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2224 Oak Bay Avenue, Victoria BC V8R 1G5
“Went in to close out a TSFA account, frustrated as well by lack of response from their telephone services, especially credit card. Tyson immediately stepped in when teller was basically non-helpful. What a pleasure to deal with someone who is actually responsive and customer focused. He even tried reaching credit card services, and apologized as it was taking too long & he had clients. I just appreciate someone actually taking initiative in a banking setting...so long since this has happened for me.”
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1644 Hillside Avenue Suite 116, Victoria BC V8T 2C5
“The staff was really helpful and the manager specially took time to help me out and answered all the questions and resolved my issue. It was quick and good experience.”
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2230 Sooke Road, Victoria BC V9B 1X1
“The staff are friendly, helpful, and kind. I have been banking at this branch since 2023, and they’ve been fantastic. Specifically the Manager Stacey, she’s wonderful. But everyone who has helped me is great. I am not a wealthy client, but they treat me like I am! Also, it is always clean and has a full candy bowl. I highly recommend this branch!”
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1080 Douglas Street, Victoria BC V8W 2C3
“I had a great experience opening my new account at TD Bank. Pragati was very friendly, professional, and helpful throughout the entire process. She explained everything clearly, answered my questions, and made the whole experience smooth and comfortable. I really enjoyed speaking with her and truly appreciate her excellent customer service. Thank you, Pragati, for making my experience with TD Bank such a positive one!”
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3147 Douglas St Un. 326, Victoria BC V8Z 6E3
“I’ve had an excellent experience with this bank. The staff is always friendly, professional, and willing to go the extra mile to help. Every time I visit or call, I’m greeted with prompt, efficient service and clear explanations. Whether it’s opening an account, asking questions, or handling transactions, everything is always smooth and stress-free. It’s great to work with a team that truly values customer service. Highly recommend this bank to anyone looking for reliable, trustworthy financial support!”
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1701 Douglas Street, Victoria BC V8W 0C1
“I come here frequently as it's closer than any other location and I've always had good, prompt service with friendly associates. Occasionally there is a wait but never more than what I've experienced at other locations, especially like the other location further downtown where I've had to wait over 30 minutes before. Super appreciative of the staff here for always helping when they can!”
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1225 Douglas Street, Victoria BC V8W 2E6
“I don’t usually write reviews but after having such a great experience with Naz, I had to. She was friendly, patient, and made setting up my TFSA investment simple and easy! The whole process was so quick and she made sure to explain every steps to me! Really appreciate her help!”
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3521 Blanshard St #103, Victoria BC V8Z 0B9
“I came to the branch at the last minute and wasn't sure if I'd be able to get everything done in time, but I was pleasantly surprised by how fast and efficient the service was. Brita was very friendly, professional, and helpful throughout the process. She made everything quick and easy. Great customer service experience overall!”
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1079 Douglas Street, Victoria BC V8W 2C5
“Had to go in for a service that cannot be done online but needs a teller. Due to the time of day the line was long and there was not a lot of staff for various reasons. I spoke to one of the supervisors and he kindly helped me with my request. I grateful it got solved and I was able to leave and not be late for my subsequent appointment. It also goes to show that a little bit of kindness on both ends goes a long way and that we don’t always know the circumstances of why places lack staff. I have been with this branch for 16 years now and will continue be a customer.”
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3500 Uptown Boulevard Suite 111, Victoria BC V8Z 0B9
“Quick and easy access to ATM. Has disability access buttons for automatically opening doors. Also, this building is level entry. New location is much improved from where they were previously. Been banking with HSBC for over a decade. Always pleased with customer service and teller interactions.”
