Michaels is a one-stop shop for all your creative needs, offering an expansive range of art supplies, fabrics, canvases, yarn, knitting & crochet materials, frames, floral, scrapbook items, beads, jewelry kits, Cricuts, and craft machines. The store provides a convenient party planning experience, with balloon inflation, party decorations, gift packaging, favors, tableware, and seasonal occasion decor. Customers praise the store's wide variety of high-quality products, excellent organization, and friendly staff. The West Vancouver branch, in particular, is commended for its helpful and attentive service. Customers have been pleasantly surprised by the store's selection, including unexpected items like reflective glass beads and acrylic paint, which proved useful for their projects. While the majority of reviews are positive, one customer had a disappointing experience, where the cashier did not mention a promotional offer, leading to a less than satisfactory interaction. However, this appears to be an isolated incident, as most customers report exceptional service and a great overall experience at Michaels.
I had an amazing experience at Michael’s in Park Royal, West Vancouver. Elnaz, the cashier, went above and beyond! After I paid, she kindly offered to help place my certificate in the frame, and her smile and genuine care made my day. The customer service was outstanding! Thank you, Elnaz, for making my visit so special!
April 2026
The customer service is very friendly. You can find anything you want here. I returned the items I bought two weeks ago and bought the items I needed. They are great.
March 2026
This Michaels is HUGE compared to the Washington ones. Very nice organized and way more selection for DIY Tshirts.
