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“I got my
Primitive itatchi setup built there yesterday and the guy that built it was really chill and helpful. The only reason I'm reviewing this place is to say that the employees deserve more money. They definitely made the experience there way better”
“We were here today around 4 pm and we were helped by Jonathan. He was very helpful and fun to talk to, very welcoming. At the check out he made his best to optimize the current promotions. Definitely I will come back at this location! Thanks to Jon to make this experience a positive one and to make me believe that good costumer service still exists.”
“From the moment you walk into Bellissima West, you feel something very special.
I honestly don’t feel like I’m just entering a store when I visit Bellissima West… I feel like I’m stepping into a beautiful, warm, loving space where kindness, care, and genuine support are shared so generously.
Every single member of this team is truly extraordinary. Nadia, Maryam, Helen, Azin — and I sincerely apologize if I’m not mentioning everyone by name — each one of you creates an atmosphere that feels like family, not retail.
You don’t just help customers shop. You make people feel seen, welcomed, supported, and valued. There is a rare warmth in this place that is very hard to find anywhere else. It’s not only about fashion or buying clothes; it’s about the feeling you receive the moment you walk in.
Bellissima West is a space where love is shared, confidence is uplifted, and beauty is felt from the inside out.
Thank you for creating such a heartfelt experience every single time. I’m always grateful for you all. ?”
“Its serendipitous that I happened to come in here while both Alisa and Nina were working. I am from out of town and the 2 of them made me feel not only like I was a local but like I was family. They took the time to answer all of my questions and had great recommendations for me as well. Its a breath of fresh air to have been treated so kindly and not feel like a number. I will definitely be back and I look forward to showing off my new shirts!”
“The Simons shopping experience is marvelous. Product selection is excellent. Customer service staff are incredibly professional and helpful.
We thoroughly joy every visit to your store, please extend our gratitude to your staff on our behalf
Tom& Cindy D.”
“Stopped by aerie over the weekend with some friends and have never had a more friendly experience in a store. The associate Selin was so kind and accommodating to our needs she helped us to find everything we were looking for and more. Truly amazing customer service at this store would recommend this location to anyone who wants to brighten their day will definitely be back!”
“Walked in for the first time during a summer sale. The lady working the dressing room was so helpful and kind. Lots of nice clothes on sale. Very friendly staff.”
“I have always had a good experience buying from Red Horses and have been going there since the store opened. They carry nice items that are worth the price. I especially like their soaps and liquid soap.”
“I had the most amazing experience at Marilyn’s of West in Vancouver! I went in with my mom looking for a last-minute outfit and arrived close to closing after getting off work, yet we were welcomed so warmly. Marilyn and another wonderful lady (I wish I’d gotten her name!) greeted us with delicious lattes and went completely above and beyond to help me find the perfect outfit. Their kindness, generosity, and genuine care made the experience truly unforgettable. This is customer service at its absolute best—I can’t thank them enough and highly recommend Marilyn’s of West!”
“Been their customer for over 10 years. They have the best customer service in this location and everytime we go there, we feel comfortable, valued, and staff always help us. Jordan's the best. He always put his best effort in and will never let you down.
Cheers.”
“Shima, the manager gave me excellent service today. I had recently purchased two pairs of pants over a month ago ;one regular length and one long. I didn’t realize that both pairs were not regular length pants. I called and spoke with Micheal who tried to help me and was given the wrong information as to what they could do to help me. I showed up at the store feeling angry and frustrated. Shima took over and refunded me for the full two pairs. She let me keep the pair of pants for the major inconvenience and for the incorrect information given to me. Both managers were very apologetic and I left feeling satisfied with the outcome. Shima did superb job in rectifying the situation. I also give thanks to Micheal who originally tried to help.”
“Ardene is always a pleasure to shop at! Their stylish clothes and accessories fits a wide rang, and their reasonably priced items make it simple to indulge in fashion without going over budget. The staff members were professional and pleasant . It's even more fun to purchase there because of their regular specials and promotions.”
“Had a great shopping experience at Plenty in Park Royal Square!
The store has a beautiful selection, but what truly stood out was the exceptional service from Gabby and Jut.
They went the extra mile to help me find exactly what I needed and made the whole visit feel personalized and welcoming.
Thank you both for the outstanding customer care!
Highly recommend this location.”
10AM - 6PM
860 Main St, West Vancouver
Womens Clothing
“I had a great experience at the Old Navy in Park Royal. There was a staff member,I believe her name was Negin,who was so patient helping me, and the customer service was excellent
10 out of 10!”
“I bought two items from them today. I am very happy because of their low prices, understanding of customer needs and the help of their sales associate, Homeyra. She is professional, helpful, friendly and knowledgeable about the products I purchased. Thank you very much! I wish you all the best.”
“I stopped by yesterday and Patricia was so helpful and attentive. I accidentally left my credit card after paying, and they kept it safe for me. Really appreciate it, amazing service!”
“Really nice staff, greet you when you enter and then give you space. I appreciate that they’re not overbearing and are happy to help if you have questions (rather than hovering like in many other stores). They helped me bring the correct dress size from another location which saved me a lot of time. The guy with the blonde hair (manager?) was especially kind and helpful.”
“I would like to express my gratitude and excepcional appreciation to Ryan( customer service) that help me today to find a important item and not just that but he make sure everything was taken care of and I never had a such amazing customer service, he does loves his job and nail it!! Giving me the fully support and find ways to solve it. Very positive attitude towards my issue and I can’t Thank you enough Ryan you make my day not just for help me out but seeing how amazing feel to find a genuine person like you! You did represent this company so well. I truly wish you all the very Best Ryan and keep it shining your are a Great amazing one🙂”
“One of best secrets is if you come in here to order online delivered to your home , you’ll avoid the import fees . Thanks to the staff member for telling me that . Online has a greater selection but this store is gorgeous , staff are limited but friendly . I’ve tried calling before and yes they don’t answer the phone but honestly it’s incredibly hard to find staff to work in west vancouver so this concept of this consistent customer service is sort of a dated concept in this area .
I love their ocean art and floral clothing . It’s a little nuts how fast things sell out that though . The last cardigan I purchased I got one of the last 3 ! 🤯
Also the 50% off deal price deals when they come around are unmissable ( if that’s a word).”
“If you want shop smart and save money this clothing store is for you. The have awesome sale events and their regular price is not far from sale price either. The quality of material is also superb.”
“David helped made my experience at Zara in park royal quick and enjoyable. He guided me on what cologne to buy my friend and was very pleasant company. He was Persian so that made it even better.”
Womens Clothing
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Womens Clothing
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Womens Clothing
Womens Clothing
““A chance encounter at Jody’s turned into one of the most delightful shopping experiences I’ve had in West Vancouver. This charming space brings together a beautiful café, exquisite flowers, delicious cookies, and thoughtfully curated clothing—all under one roof. Everything feels carefully selected and truly special. On top of that, Jody is incredibly kind, professional, and welcoming, adding a personal touch that makes the entire experience even more memorable.””