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“Yesterday I visited TD Bank and was helped by a young lady, I believe her name is Scotia. Instead of sending me away or giving uncertain information, she took the time to find the right answers and truly understand my questions and processed my transaction. It showed that great service isn’t just about experience, but about the willingness to learn and do right by the customer. Thank you, Scotia, for the excellent service.”
“Never had such great service at other financial institutions- I use Valley First for both Business and Personal accounts. I confidently refer any friends to check out Valley first, they have great staff and competitive services.”
“It is a blessing to meet Charu at this branch, she is super super nice, kind, friendly, and professional. She is always willing to help, and she knows how to do it. Me and my friends have been to some other branches, including the RBC and CIBC, across Kelowna, Charu is the best. Definitely 10 out of 10.”
“why customers are anti oil , , wake up its great the bank is investing in our future truth be known oil; and gas greatly helps our economy, your phone produced has oil products in it , but instead of rating the bank on there service they have to give there environmental opinions, i give Royal bank A plus for there stand in our future. probably good service too , since they have a good investment portfolio.”
9:30AM - 4PM
3275 Lakeshore Rd, Kelowna
Banks
“I originally had an appointment for 11am showed up 10 minutes early and didn't get in until 11:45 which defeated the whole purpose of making an appointment. They finally came out and explained the accountant I was meeting with was overbooked, however thankfully Sara had a cancelation and was able to help me. Sara was awesome and helped answer any questions I had and completed all the services I needed done without any confusion. The only reason I gave this 4 stars was the wait time. Sara's service was 5 stars.”
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“I am writing to express my sincere gratitude for the excepțional service provided by Manuj Khemaria. He is knowledgeable and always ready to assist with any queries or concerns. I have experienced professionalism and efficiency, in every interaction with Manuj. Based on the experience within the branch, I would like to share this feedback that he is a good team player as well as a role model for each individual working there on how to handle the customer. I would like to rate him as 10/10 on the score.Thank you once again ,for your outstanding service Manuj! Sincerely,Simona Cozmescu”