The Home Depot is a good place for those in the trades to get the tools and items they need for work and home renovation. The store is noted for its excellent, friendly, and knowledgeable staff who are always helpful, providing practical advice and suggestions. Many workers are described as kind, extremely knowledgeable, professional, and wanting to help, making customers feel well-served. The stores are open with safety and social distancing measures in place, following local by-laws. However, curbside and delivery services need some attention and management. Customers report long wait times for curbside pickup, sometimes with no staff coverage, making it slower than going into the store. Delivery services have also left items unsecured in public areas. The Home Depot apologizes for any inconvenience and encourages checking order status online to help minimize store traffic.
I really appreciate how many knowledgeable helpers that are readily available for my questions. Moreover, if someone does not know how to help they very politely walk me over to someone who does. I cannot say enough good things about the customer service here.
June 2026
Shoutout to Devon!! This guy went above and beyond helping me find everything i needed for a my home project. Grateful!
December 2025
Nice to see older people working in this store. They actually know what is needed and where it is. Nice!
