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“I’ve been using this UPS store for over 10 years, and I honestly couldn’t ask for better service. The staff is always professional, friendly, and super helpful—no matter how busy it gets.
They handle everything efficiently, from shipping to packaging, and I always feel confident that my items are in good hands. Over the years, they’ve consistently gone above and beyond to help me with special requests and last-minute shipments.
It’s rare to find a place that maintains such a high level of service for so long. Highly recommended to anyone looking for reliable and trustworthy shipping services!”
“Raz is absolutely the BEST! I’ve used them multiple times and every single experience has been amazing. The quality of work is always top tier, and Raz is incredibly kind, professional, and straightforward throughout the whole process. Truly the only printing shop I trust and recommend! ⭐”
“I needed to ship an important package internationally, and the team made the entire process simple. They explained the options clearly and provided great customer service from start to finish.”
“I have been using Postal Annex for at least 10 years. Kimmie the owner is beyond efficient, helpful, and super friendly. After youcome here once it is impossible to go anywhere else. They go above and beyond to help you. I am proud and lucky to be a customer.”
“Ashley and the entire team, Yasmin and Sevin are great! Always friendly and helpful.
Ashley has gone out of her way to come to our house for notary services when my elderly parents could not travel anymore. She is the best!! I would not go to any other store for any of my notary or shipping needs.! ❤❤”
“Always a GREAT Experience Love the Store and the Owner, The Employees are Very Helpful and Kind.
Thank You for Many Years of Great Service.
P.S. They also are a Notary.”
“It honestly made my whole afternoon, way more than I was expecting since I just went in to ship a box
The guy behind the counter was so patient, I had like three different address changes and he didnt even sigh once, he just helped me muddle through it
They also packed something I brought in without a box really fast and it felt like they actually cared
I felt weirdly relaxed walking out, which is not normally how you feel after dealing with shipping stuff
im definitely going back there for anything else I need to send now and I actually look forward to it”
“I have had a wonderful experience with PostalAnnex in Simi Valley. Everyone there is so friendly, professional, and respectful. They always treat customers with kindness and patience, and they truly try their best to solve any problem or concern.
I really appreciate how helpful and attentive they are. It is clear that they care about their customers and want to make sure everyone leaves satisfied. The service is always excellent, and I highly recommend this location to anyone looking for reliable and professional service.
Thank you to the entire team for always providing such a great experience!”
“⭐ Postal Express — Truly Top-Notch Service! ⭐
Postal Express delivers the kind of service you just don’t see anymore. From the moment you walk in, you feel taken care of — fast, friendly, and absolutely professional. The owner is fantastic, always going above and beyond to make sure every customer gets the attention they deserve.
Whether you’re shipping a package, handling business mail, or need something done last-minute, Postal Express gets it right every time. Reliable. Efficient. First-class service with a personal touch.
I highly recommend Postal Express — they set the standard for what a neighborhood business should be.”
“Amazing service!
I had received notice that I needed to get a live scan fingerprinting for my concealed carry permit.
Called Steven at Box It Plus, he said he would stay open for me, if I came on over.
Had me done in a jiff and before labor day!
Amazing service mazing place, I will definitely be coming back for ll my business needs!!”
“The best Customer Service I have ever experienced at any UPS store! The folks are incredibly relational, helpful, kind and knowledgeable. I love the full service available and have used passport photos shipping, mailing. I couldn’t be happier and I will not go to any other UPS store!”
“I have worked with Edge Business Suites for several years and have always found them to be professional and responsive to mine and my clients' needs. Their offices are clean, well-laid out and nicely appointed. The staff are very competent while being warm and engaging. I would highly recommend leasing space with them for your business needs.”
“I came in earlier today with an untaped package inquiring if they had any packing tape. I had fully anticipated buying a roll, but instead she used their own to close my package and tape on the tracking label. A simple kindness that was very meaningful. We had a nice conversation and she mentioned that they have pickups daily and there were other services and items in the store as well! I would absolutely recommend coming here!”
9:00 AM - 5:00 PM
91 W Easy St, Simi Valley
Mailbox Centers
“I had a truly outstanding experience at the UPS store, where the customer service went above and beyond my expectations. The staff were not only attentive and thorough in answering all of my inquiries but also exceptionally kind, assisting me in packaging my items with care. I'm deeply thankful for their support and highly recommend their services.”
“This UPS Store is located in a very accessible location in Moorpark. The entire staff is so helpful, friendly and knowledgeable. I’ve been in there several times for different reasons, from Amazon returns to passport renewal. All transactions have been quick and professional. If you need to mail something or have an Amazon return, this is a fast and easy place to do it.”
“This place is great. Tommy just helped me immensely. If he wasn’t there I don’t know what I would’ve done. Thanks dude. You are the best.”
“This is the best UPS Store I have ever been to.
They are always professional that have great customer service and are always willing to help me no matter what I need.
I just stopped by for some help with a package that I needed packed at my home as it was going to be picked up at my house by UPS but I needed help packing it due to the large size so I stopped by the UPS Store to see how they could help.
I talked to the owner Zack and he helped me set up a day that he will stop by the house with all the packing materials necessary to pack up my large Pilates machine to send to the manufacturer for repairs.
Thanks for all your help Zack, I will definitely be back in the future”
“I've been a customer here for over 10 years and would not go anywhere else if I need to ship something. Heather, the owner, is super helpful and very accommodating. The store is always clean and well stocked with shipping stuff - heck they even have greeting cards!”
“Friendly helpful staff! My printed label was too big and they reprinted it to scale for the package free of charge. Helped me wirh the self-service kiosk to ship my package. Thank you!”
“I’ve had the pleasure of giving my business to William Gray at the UPS Store in Westlake Village for the past two years. Each time I brought in my study materials for spiral binding, William treated the work with the care and precision of an artist. The way he handled my materials showed respect, attention to detail, and genuine pride in his work. His customer service is consistently excellent and always beyond my expectations. I truly appreciate William for his professionalism, kindness, and quality of service.”
“Nicest and most helpful staff!!! No matter how many packages I walk in with it’s always the best service and most wonderful experience for me! You make life easy!”
“Was running late today and needed to pick up a (re-routed signature required) package, but unfortunately got there as they closed. The clerk there was dealing with wet carpet and dryers, but was still kind enough to let me in and pick up the package. I frequent this location and everyone I’ve dealt with is always helpful and professional, so I’m not sure why there are negative reviews. My guess is these bad reviews come from people who are just new to a process or are just having a bad day and looking to project their issues on someone at UPS. Thanks for the great service and kindness today UPS- First/LA!”
“best customer service you’ll ever receive!! the team at this ups is incredible. The notary services are incredible. Have to get a box here as well. super smooth all around”
“The front counter employees have consistently been very helpful and friendly each time. One woman (middle aged? owner?) was a bit brusque and did not come across as friendly or customer oriented, but the younger employees who might have been college students or recent grads were very helpful and kind. I would return for their kind customer service.”
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“I don't have enough good things to say about this location. Robert and his team (particularly Jeff, Jun, and Andrew) help me with everything and make my life so much easier! I visit this store several times per week, whether it's for business shipping, postbox collection, or notary services. I think they would help me with anything else I needed! Just so grateful that Robert and company help me get things done and reduces my stress on many levels. Thank you, my Friends!”