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August 2025 by Zina P
I came to send back tmobile equipment, somehow I wasn't informed by tmobile that I had to pay for shipping printed labels, ups clerk was going to charge $4 for one page,this is outrageous prices, it should be for free since the store definitely get some dividends from tmobile. The big guy, clerk was very friendly and tried to help me as much as he could, but the girl who might be his supervisor was very cold,unfriendly, not compassionate, people like this shouldn't be working in customer service, since they work against customers .
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August 2025 by Deryck Wade
The owners and staff are excellent and they have the services I need to run my business.
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August 2025 by Michael Toedman
service is extremely rude
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August 2025 by Jennie Chann
The service was friendly, efficient, and I felt appreciated as a customer.
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May 2025 by Filiberto Perez
Bad experience! The UPS employee was ill-tempered when I went for LiveScan service. His fingerprinting machine was not working as two of my fingers was not scanning like it should (according to him). Told me immediately to go somewhere else (after two attempts) without resolving the issue.
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March 2025 by Gwendolyn Leachman
They never open on time
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February 2025 by Alexis Eckerman
This is without a doubt the nicest UPS store I've been to in recent memory. Short wait time (during the middle of the day when I go, at least.) I'm so used to getting super hostile attitudes from other UPS stores about processing Amazon returns, so I was honestly taken by surprise. Wouldn't hesitate to give them my business.
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June 2024 by Craig Martinez
Customer service is terrible & extremely slow.
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May 2024 by Abdul wali Mohammadi
They are very patient and helpful.
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April 2024 by Rob Vanderheyden
Super helpful!
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March 2024 by Ioana Cristina Svec (Cristina Svec)
I go there a lot lately because I have a lot of amazon returns. Employees are always very helpful and there are 2 ppl working there all the time so the wait is not too bad even when there is a line.
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March 2024 by Rose Huie
Very convenient location and super efficient and friendly staff. There is No wait at the counter.
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February 2024 by Maria Gough
I was told to contact Amazon that my return shipment was rejected because the Amazon container is now full. Aka, the clerk did not want to do the due diligence to make this work or in the least suggest the option that the return would be made the following day when it can fit in the box. SMH. Poor CUSTOMER service. Limited empathy for the customer. Little to no creative problem solving.
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December 2023 by John L
Your front lock is not working, please fix it immediately or send me a new key. I have to come back again and it’s wasting my time and energy.Call a licensed locksmith and fix the lock.
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October 2023 by Gabriel Duncan
Usually come here for Livescan and Fingerprinting services. Never had a problem. Ever.
