The UPS Store located in the Harbor Bay shopping center is a small, locally owned franchise that offers a range of services including shipping, packaging, mailboxes, printing, notary services, passport photos, and document shredding (not on-site). It is open six days a week and is known for its convenient location near Safeway. Customers commonly visit for Amazon returns and UPS mailings, with many appreciating the good service and reasonable prices, especially since most Amazon returns are free. The store generally maintains a quiet, efficient atmosphere with two staff members working at a time, which helps minimize wait times even when lines form. Customers often find the staff helpful and capable, though experiences with customer service can vary; some have noted that staff may focus more on their tasks or conversations rather than on the customer, and at times, professionalism has been questioned due to unprofessional conversations overheard behind the counter. Overall, the store provides good service, does what it is supposed to do, and is appreciated for its quick service and low wait times. While the atmosphere is not overly friendly, it is efficient and reliable, making it a convenient spot for shipping, returns, and other mailing needs.
Notary service was quick and easy, make sure you call in beforehand to see if they are currently available
September 2026
Awesome location with plenty of parking. Great customer service along with quick service = Island Dr. UPS Store is the best by far! The staff there are so friendly, and greet you as soon as you come thru the door. 😇 A. Franklin 9/4/26
August 2025
The owners and staff are excellent and they have the services I need to run my business.
