Banks in Alamo, CA

“I had to solve a frustrating bank fraud issue yesterday. Pegah reached out to me and worked hard for over 2 hours and took care of it! I am with BOA for over 20 years, it feels like family, so appreciated!”

“Today I went to the ATM of this Chase in Alamo, I made a transaction at the ATM , the machine took my cash and then I read on the screen it was an error the ATM didn’t give my money back and didn’t reflect any deposit. I entered to the bank at 4:55 pm and I was received by Leilani Rupp, I thought they weren’t going to help me because there were only 5 minutes left until they closed, she very kindly offered me her help immediately, she even called from the bank to report the incident and do the claim, Miss Rupp was incredibly helpful, I am so grateful for their help, efficiency, commitment, compassion, Miss Rupp and her coworker Francisco helped me after their working hours with the same kindness, I never felt So supported, I left the bank at 6:10pm when it had been closed for over an hour. A thousand infinite thanks for helping me, Miss Rupp told me at the last I put myself in your shoes. She did ! I felt it was my family who was helping me. Thank you soooo much for everything!”

“This location is practicing all the COVID protocols to keep both customers and employees safe. Nice to go inside and use the bank if needed.Quickly greeted and asked what I needed by a Wells Fargo employee as soon as I walked in and waited (with 6 ft of social distancing).There were two self-serve hand sanitizers (one by the front door as soon as you walk in and the second by the desks) so you can hand sanitize as you walk in and as you leave.My teller transaction was smooth and efficient.Accessibility friendly. Easy to move in and out of the branch. Handicapped parking spaces in front of the outdoor accessibility ADA ATM machines.”