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August 2023
Staff makes repeated mistakes when scheduling appointments, super slow responses and lots of hesitation from doctor/staff when you need help with insurance claim. Walnut Creek branch has more availability and staff is more helpful and attentive
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August 2023
They were very accommodating to my last minute appointment. Luckily her new vet has seen my dog in the past in another Banfield location so it all worked out perfectly.
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June 2022
Hard to get an appointment, but the staff is great and take time to answer questions