Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and investment services. Reviews for this specific branch are mixed. Multiple customers state they will choose this branch for all their future financial and investment management, describing it as professional and willing to help. One customer had a very positive experience, noting that despite a mix-up and the branch being slightly short-staffed, their banker worked hard to squeeze them in, directed traffic, and gave 110% effort. However, another customer reported a negative interaction regarding a defective bill received during a transaction, finding the staff member rude and unwilling to take responsibility for the issue. The branch demonstrates both commendable service and clear areas for improvement in customer interactions.
Ofter the best CD rated in town calls banker Jeffery Huynh for appointments
December 2022
I went in to inquire about general banking and I was very impressed with the manner I was treated, very respectful and well satisfied with the information I received. I will be returning to do more business with Citibank.
November 2022
I will choose this branch as my designated branch for all my financial and investment management in the future. Professional and willing to help.