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“I love the service, they take care of you at this bank. They’re so patient and friendly. They take care of all of your banking needs. All staff and they speak various languages to Spanish English. Mandarin. Very clean. Always just great service a 10 out of a 10 I would give the whole bank.”
“I requested banking assistance at three different branches And have been a customer with EAST West for over thirty years. This is mainly a shout out for Linus Ung who assisted us with a smile and is so helpful. Linus takes his job very seriously and is an asset to the company. I fear writing this yelp for worry he will leave then branch, but he deserves to move up.”
“This bank make sure you are being helped fast whether you have an appt or just walk-in like me. While waiting, the girl communicated & assured me that the banker will help me as soon as they are available. Phillip C was my banker, I was amazed the way he helped me. Working in customer service industry myself, being treated as a valuable customer is one thing that I really value. Besides professional, Phillip also very patient explaining how the app working & answering my questions efficiently. Because he works efficient & effective, he works fast. I’m really amazed that it took him in no time to finish everything that I need it without rushing it. Hopefully Chase value Phillip as a valuable asset to the company. Kudos to the manager to have great team there! Thank you for my first great experience there.”
“Just opened a bank account with the help of Florentina Conde.
She was so great .
She takes care of business.
She’s just wonderful.?????????”
“Tiffany was awesome. Spent quite some time helping me open two accounts yesterday afternoon while it was close to closing time. Appreciate her help, patience, and attentiveness. Really appreciate how staff here are very friendly and helpful.”
10AM - 5PM
1 W Bay State St, Alhambra
Banks
“Julian Chu is an amazing representative with some of the best and most powerful work ethics I have ever seen in my 40 years of existing, He went out of his way to accommodate me in the most professional way possible personable,
very empathetic very understanding he is who I would want my elderly mother and father to deal with on a regular basis the success of that branch is probably mainly because of him.
Citi is lucky to have him, he can easily be district manager if not already one.”
“I needed help with getting approval for my credit card application because my online application was declined and Brian Moc gave me such great service that I was approved today and the card will be sent to me in 2 days! I am so happy! I love going to this branch, I highly recommend this place.”
“Manager Chen, who received today, was very enthusiastic and popularized me a lot of card security knowledge in the process of business processing. The key is that he is also very handsome! What a very good experience! Thank you!”
“I'm a student here to open an account. I arrived quite late, and by the time it was my turn, it was already past the officers' working hours. However, they still helped me handle the business with a very good attitude. It was a great experience!”
“I think the service attitude of this bank is very good. Every time I go to handle business, the service attitude of the front desk and counter staff is very good.”
“Walked in and was helped immediately. It looked like an elderly woman was going be taken advantage of and I saw how they worked together to protect her information without making a scene.”
“Had been interacting with Vincent Wong, Assistant Vice President- Assistant Branch Manager at this Branch over 3 years now. Vincent is very helpful in all of our banking needs, and able to resolve all of our issues very timely and efficiently. We are so pleased with his service and appreciate all his help.”
9AM - 5PM
701 E Main St, Alhambra
Banks
“Last weekend before meeting up with my Mom and my brothers + their family for an early 2024 Lunar New Year celebration lunch, I needed to get some new money for the red envelopes. There aren't very many Wells Fargo Banks (WFB) that are open on Saturdays in the San Gabriel Valley (SGV) area. Fortunately, I found this one right in Alhambra. Yes, I do drive all around SGV for good eats plus banking needs LOL. The outside has two ATMs available for use. The inside was clean and well kept. Upon my entry, there were a couple customers already at the teller station and no one was in line, but me. I was up next... cool! Just a tip, if possible, go to the bank when it opens and right before it closes so you don't have to wait in line for too long. The bank teller who assisted me was very nice. I asked for new $20 bills... she didn't have any, but she had new $5 bills so that's what I got. I should have gotten the whole stack of $500 worth of new $5 bills for future Lunar New Year gifts and/or any celebration red envelope gifts, but I didn't. Oh well... maybe next time. My bank visit was very quick. Got my money and I was on my way. Now that I know this WFB is here, I'll be back for sure. Thank you! P.S. This WFB is right around the corner or so from Jollibee and Tony's BBQ... nice!”
9AM - 5:30PM
325 E Valley Blvd, Alhambra
Banks
“Love this awesome bank! Friendly staffs and best customer care! We love you guys and thank you so much! Ms. Agnes is such a professional banker, who always take care of our needs!”
“I would just like to say that MJ is the best! She really knows her stuff; she made it so easy for me to understand banking. I was new to banking when I opened an account with her at CU and I couldn't be happier. Thank you so much MJ.”
“Michelle, Jazmin and the guy forgot his name (please excuse me for that) are very polite and professionals in their field. Today, 28.11.2025, my wife and I quickly and clearly opened accounts. They told how and what banking products work. I highly recommend this bank branch and my wife and I express our gratitude to this team.”
“Excellent service with personal banking. The bankers are friendly and patient, especially Alan T. He is our go-to banker whenever we need account services. He is usually busy so scheduling an appointment with him ahead is recommended.”
“I didn't have a appointment I walked in to the Wells Fargo and the teller Maria Sandoval was very helpful, patient with myself! She was able to resolve my problem. From now on I'm booking every bank appointment with her, she speaks English and Spanish.”
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“I’ve been a customer of Enterprise Bank & Trust for about 8 years now. I’ve been happy with this bank due to its exceptional service with a great desire to take care of its customers especially Kitty Chung whom I get to know personally as I frequented there. Every time I visited its Alhambra branch, She went above and beyond to make sure that I am well taken care of and all of my requests were completely fulfilled and satisfied. Thank you for your exceptional service Kitty! 👍🙏😊”