Spectrum is a broadband Internet service provider that also offers mobile and cable TV services. Located at 834 East Valley Blvd in Alhambra, CA, the store provides a range of services, including equipment pickup and returns, bill payments, and customer support for home internet, mobile, and live TV. Customers have praised the helpful and professional staff, particularly highlighting the excellent service from employees like Brian and Shawn. Many customers appreciate the attentive customer care and the ease of getting assistance with their devices and plans. However, some reviews mention that internet service can be inconsistent at times, with occasional outages linked to maintenance. Additionally, there are concerns about the pricing of services, which some find to be on the expensive side. Overall, Spectrum aims to provide good service and solutions to meet customer needs.
I just walked out of here feeling really good. I got here 10 minutes late for my appointment and was seen immediately. The associate gave me all my options based on what my needs were and we sat and figured it out. I really felt heard and seen.🙏
November 2025
I am extremely happy with the service at the Alhambra store. The manager was very helpful and professional. The staff were all excellent.
October 2025
Wonderful customer care Brian made getting a new phone easy Everyone in the store was wonderful and attentive to customers Thank you all for the help