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9AM - 7:30PM
326 #A W Valley Blvd, Alhambra
Mobile Phones
“I took in my old Galaxy note 5 to get it checked because it wouldn’t not hold a charge. The service was quick and the price was very affordable. They didn’t charge me to diagnosed the phone . After he diagnosed the phone he gave me the quote and we agreed with the price. If I need any other service I would definitely go back. I recommend this place.”
10AM - 7:30PM
326 W Valley Blvd B, Alhambra
Mobile Phones
“I’d show a picture of my screen but I can’t! I’d definitely recommend this place, reasonably priced. It just took 30 min to get my cracked screen fixed, LITERALLY! This is defs the place to go!”
“My mother, a disabled senior person, has been dealing with ongoing billing issues with her Verizon Internet service for months. Despite multiple visits to the La Cañada store and numerous calls to customer service, no one was able to resolve her concerns. Worse, the manager at the La Cañada location treated her with unnecessary attitude and disrespect just because she could not remember some of the steps he showed her during her last visit.
On December 17th, while trying to help my mother address her billing problems, we visited the Verizon store in Alhambra. It turned out to be the best decision we could have made — because we were assisted by Ryan Azpeitia.
Ryan is exceptional. Despite being young, he demonstrated professionalism, patience, and problem-solving skills far beyond what we’ve experienced anywhere else at Verizon. He handled multiple customers at the same time without ever making anyone feel rushed. He checked in on his colleagues, offered help when needed, and maintained a calm, genuinely friendly attitude throughout.
Most importantly, Ryan accomplished in one visit what other Verizon representatives and the La Cañada store had failed to do in months. He was able to resolve the majority of my mother’s issues, explain everything clearly, and make her feel respected and taken care of. His dedication and passion for helping customers truly stand out.
Verizon is incredibly fortunate to have an employee like Ryan. He represents the absolute best of what customer service should be. We hope Verizon recognizes the value he brings to the company — he certainly earned our appreciation and respect.
Thank you, Ryan, for turning an extremely frustrating experience into a positive one.”
“Ricardo was very helpful in all aspects. I'm not a very technical person and he was able to solve and explain my problem so I'd understand fully the situation”
“Walked in today around noon for solutions on the issues that haven't been resolved from endless T mobile customer online chats or phone calls. All gentlemen in this store were nice, especially Jimmy and Ronald. They listened to the issue and guided me directions for better communication. I followed his guidance and was able to FINALLY settle everything! Thank you all for your kindness and generosities!”
11AM - 6PM
250 E Main St, Alhambra
Mobile Phones
“Winnie was great. I had sent a friend over to get his phone replaced. We talked about different options for phones that will work for him on a budget. My friend was super happy and loves his new phone. She was very helpful and got him going.”
“Great service! I forgot the rep’s name but I as there yesterday and he provided excellent customer service! I got 3 lines for my family.
1101 W Valley Blvd, Alhambra is the best store!”
“I just walked out of here feeling really good. I got here 10 minutes late for my appointment and was seen immediately. The associate gave me all my options based on what my needs were and we sat and figured it out. I really felt heard and seen.?”
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“Staff was extremely helpful and honest and patient. They made my experience stress free and connected with me. I would recommend this location for all your phone related needs.”