AT&T Store in Aliso Viejo provides a range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. Customers can choose from prepaid options with no annual contracts or credit checks, including unlimited data plans that come with nationwide 5G service at no extra cost. The store is known for its friendly and helpful staff, with multiple reviews highlighting excellent customer service. Customers appreciate the knowledgeable and professional employees who assist with device purchases, data transfers, and resolving service issues. Brandon was praised for helping a customer regain service after a rough morning, showing kindness and sharing common interests like fútbol. Jesus was noted for his patience and thoroughness when transferring data and setting up a new iPhone 14, making the process smooth and efficient. Other staff members, such as Phayton, received high marks for their quick, helpful, and exceeding expectations service, even when customers were in a hurry or faced long waits elsewhere. Overall, the location offers friendly, professional assistance, ensuring customers leave satisfied with their devices and plans.
Jesus was incredible in providing great customer service, having vast knowledge of products, and warm personality.
July 2024
5 stars to the store reps at the ATT store at the Aliso Viejo town center. They were very polite and professional. They were able to answer our questions about the concerns we had about our account.
April 2024
Excellent Customer service, friendly, quick, and got everything that I wanted done. Got a new watch for a really good price?
