Chase Bank is a reputable financial institution that provides a positive customer experience. The branch features an attentive security guard who ensures the safety of clients during their transactions. Employees like Michael Rocha, Anyssa, Elsie, and Juan are praised for their exceptional customer service, professionalism, and dedication to helping customers with tasks like setting up online banking and opening accounts. Clients appreciate the personalized attention they receive, with staff greeting them by name and going the extra mile to address their needs. Overall, Chase Bank is described as a welcoming and efficient banking environment that prioritizes the satisfaction of its customers.
If you value your time, avoid this place at all costs! They close their lobby atms after 5 and only have 1 open in the drive through. Spent at least 15 mins waiting with a huge line of 13 cars taking up the whole parking lot waiting to use the atm, ridiculous.
March 2026
Terrible customer service! Made me wait 20 minutes only to tell me they were too busy to notarize a document for me.
January 2026
I understand that the bank is closed but wants the point of having a proximity card or prox card at the front of the door that doesn't work
