Metro by T-Mobile at 1125 S Anaheim Blvd Ste A-1 offers affordable prepaid plans and a wide selection of 5G phones from brands like Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff for making the process easy and understandable. The team is known for their kindness and willingness to go the extra mile, often providing the best deals and honest advice to suit individual needs. Many customers have been returning for years, appreciating the polite service and the store’s integrity, even when it means losing a sale. The staff, especially employees like Joel and Bo, are recognized for their excellent assistance and clear explanations, making the experience enjoyable and stress-free. The store operates in good faith, offering great service to resolve phone or account issues. Compared to other stores, this franchise is highly recommended for its customer-first approach, better deals, and benefits like T-Mobile Tuesday offers and the $30 low-income subsidy. The store’s friendly environment and knowledgeable team make it a top choice for those seeking reliable service and quality phones. Overall, it is considered the best Metro store in the Orange County area for great service and fair treatment.
Bea help me to fix my accounts and canceled a line.In other store they made me buy a phone because they said can't do upgrade with my same number. She reduced the prices. They put a higher plan and add a tablet that I didn't want to. Come this store. All of they are so kind and helpful.
December 2024
Joel was an awesome help very helpful to me made the process understandable fast and easy and he was very kind and nice young man I recommend any and everyone to come to this metro PCS I will be back for my daughter's phone next week
December 2024
Good, courteous customer service. Knowledgeable and helpfull.