Orange County’s Credit Union provides excellent customer service, described as phenomenal, amazing, and awesome. Staff are noted for being patient, helpful, and informative, making processes like opening accounts and resolving issues quick, easy, and smooth. However, a specific ATM is frequently reported as unable to perform basic functions after business hours, causing inconvenience. The credit union offers banking, auto loans, mortgages, and investment options, with access to many ATMs and online services. Membership is available to those who live or work in several local counties.
Juan was very helpful and informative. Shared a few laughs while he helped and Overall the experience was great I do recommend get assistance from him any time you’re having troubles with your account. Thank you for everything !
November 2025
This review is for Seung. Superb service, best one I’ve had. I learned so much and felt safe & confident with my refinancing. He really showed me the OCCU saying “for people, not profit”. Im grateful for his guidance and patience.
November 2025
Mr. Kang assisted me in opening a new membership. He was most professional and exceptional service. Thank you Mr. Kang .
