The United States Postal Service at 1180 W Ball Rd is dedicated to providing secure and reliable mail and package delivery to millions of addresses across the country. This location is known for its friendly and efficient staff, who are committed to helping customers with their needs. Michelle and Monica, two standout employees, have received praise for their exceptional service, going above and beyond to assist customers with passport processing and other inquiries. The post office is clean, easy to find, and offers free parking with wheelchair access. Although there is no large package drop-off box and no self-serve kiosk, customers appreciate the convenience of walk-in passport services and the ability to rent P.O. boxes. While some experiences may vary, most customers report a positive atmosphere and helpful staff, making it a reliable choice for postal services near Disneyland. Overall, this USPS location combines accessibility with a commitment to customer satisfaction, making it a valuable resource for the community.
I wonder why this place has bad reviews, but I went it just now and a guy named Chris were super helpful and kind!! Me and my husband came in and we felt bad for asking questions but he offered to help 🥹 so thankful for him! Chris if you see this, THANK YOU SO MUCH, we need more people like you!!!
April 2026
Long line with only one person manning the counter. Staff still very courteous.
June 2025
Thank you to the supervisor he help me a lot when I missed and put the wrong address on a package that was supposed to be delivered to me he got in contact with driver and was able to get him to meet me supper big help thank you to both the drive and the supervisor