Champs Sports in Brentwood offers a range of sports shoes and apparel with a good selection for shoppers. Customers generally find the staff to be friendly and helpful, with some employees providing excellent service and assistance in choosing products. For example, one customer appreciated the helpfulness of a staff member who assisted in selecting items for a gift, and others highlighted the professionalism and kindness of the team during a return visit. The store staff's courteous behavior and respectful treatment create a positive shopping environment, with some employees even going out of their way to return lost items like a debit card. However, experiences can vary. One customer noted that a female employee was rude and distracted by her phone, which affected their overall impression. Another mentioned that the store's prices are higher than elsewhere, and the manager was perceived as less pleasant and not as communicative. Despite these issues, the store's cleanliness and the helpfulness of some staff members stand out as positives. Overall, the store is appreciated for its good selection and caring employees, though some customers feel the need for better professionalism and pricing.
