Rite Aid is a popular drug store chain known for its pharmacies, health and wellness products, and customer-focused services. Many customers report a fast and good experience at the prescription counter, often noting that Rite Aid is superior to CVS. While there are occasional complaints about a rude pharmacist and difficulties reaching the pharmacy by phone, these instances are rare. The store is appreciated for its cleanliness and welcoming atmosphere, with cashiers offering genuine kindness and helpful answers to questions. Customers have highlighted the exceptional service provided by specific staff members, like Indra and Keto, who are recognized for their attentiveness and care. Overall, Rite Aid aims to meet the health and wellness needs of the community, and many customers feel supported and valued during their visits.